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Karen V. Rondon

Research Manager

Karen Rondon is a Research Manager at IDC’s Asia/Pacific Enterprise Computing – Networking Group. Based in Manila, Karen is responsible for working closely with regional and country analysts to deliver market sizing, forecast, and competitive analysis of the switch and router markets in the Asia/Pacific region, as well as providing insights and recommendations to the vendor, channel, and end-user community.  In her role, Karen also follows closely the Indonesia and Philippines markets for switch, router, and wireless networking.

Karen has more than 10 years experience with IDC. Prior to joining the Asia/Pacific team, she was a Research Manager at IDC ASEAN Telecom Research, where she headed IDC’s Fixed Line Services Tracker and Mobile Services Tracker, as well as the Telecom Report Series programs for Southeast Asian Countries.  In her role, she engaged in research of diverse topics including telecom network services, broadband, mobile devices and services, carrier equipment, enterprise telephony and collaborations.  She also actively provided training to country telecom analysts for Indonesia, Malaysia, Philippines, Thailand, and Vietnam.

Karen’s research skills and market knowledge have consistently been tapped for consulting projects, research studies, and client workshops. She has spoken at several industry, IDC and vendor events in the Philippines and around Southeast Asia.  She was recipient of the IDC Asia/Pacific Annual Excellence Award for Country Research Support as recognition of her diligence and unfailing support to the research community in 2004 and again in 2007.

Karen graduated from the University of the Philippines, Diliman, with a Bachelor of Arts degree in Political Science.

This IDC Flash provides a summary of the Avaya Technology Forum (ATF) held in Bangkok, Thailand, on February 25 and 26, 2016. Avaya made several significant announcements, but what we thought was the most groundbreaking was its articulation...