Chris Zhang

IDC
Analysts
Current: Chris Zhang

Chris Zhang

Research Manager, IDC Asia/Pacific Software Research Group.

Analyst Research

Red Hat: OpenShift for Hybrid and Multicloud Development

Sep 2018 | Market Note | Doc # AP44248918

By: William LeeResearch Director, Chris ZhangResearch Manager, IDC Asia/Pacific Software Research Group., Arnal DayaratnaResearch Director, Software Development

This IDC Market Note examines the key highlights of Red Hat's inaugural Asia/Pacific Analyst Day, which took place in Singapore on July 18, 2018. The document takes a closer look at the vendor's focus on positioning OpenShift as a multiclou...
RingCentral and Google Brings Artificial Intelligence (AI) to Contact Centers

Aug 2018 | IDC Perspective | Doc # AP44218718

By: Chwee Kan Chua, Chris ZhangResearch Manager, IDC Asia/Pacific Software Research Group., Jessie Danqing CaiSenior Research Manager, Sandra NgGroup Vice President, Practice Group, IDC Asia/Pacific

This IDC study analyzes the recent announcement and demonstration of RingCentral's integration with Google's Contact Center AI at Google's Next18 event. This is a significant enterprise application of artificial intelligence (AI) as it is h...
Gearing Up for the Next Cloud Phase: Innovation

Jun 2018 | Market Note | Doc # AP43980618

By: Daphne ChungResearch Director, Software, IDC Asia/Pacific, Jessie Danqing CaiSenior Research Manager, Linus LaiAssociate Vice President, Chris ZhangResearch Manager, IDC Asia/Pacific Software Research Group.

This IDC market note highlights some of the pertinent announcements from Oracle CloudWorld 2018 held in Sydney on May 1 and industry analyst sessions that were held in conjunction with the main event.

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Singapore

Chris Zhang

Analyst Research

Red Hat: OpenShift for Hybrid and Multicloud Development

RingCentral and Google Brings Artificial Intelligence (AI) to Contact Centers

Gearing Up for the Next Cloud Phase: Innovation

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