Andrew Buss is consulting director in IDC's Western European Practice Group. Based in London, Buss is responsible for driving and developing IDC's practice in datacenter infrastructure and client devices.

His research and consulting area focuses on understanding the convergence of different technologies and capabilities and how they need to integrate and work together to deliver efficient, effective and agile IT services from the datacenter or cloud right through to the end user or consumer.

Buss works with global, multinational and local vendors to understand the dynamics of business technology desires and needs, technology purchasing and investment, organizational and operations structures and customer mindsets and disconnects in order to more effectively position and communicate their value and proposition.

Buss is an experienced public speaker having keynoted at many industry conferences as well as participating regularly in webinars and customer or partner events.

Prior to joining IDC, Buss has over a decade of experience as an industry analyst. Before this, he spent 4 years consulting with a wide variety of businesses implementing IT service management capabilities which provided an in-depth and diverse foundation across the entire spectrum of IT service delivery.

Follow Andrew on Twitter @ambuss.