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David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

David Tapper serves as Program Vice President for IDC's Outsourcing and Managed Cloud Services research team which develops research for technology outsourcing and managed services, business process outsourcing (BPO), and global sourcing, also referred to as offshore/nearshore. As part of this research, the group covers emerging services areas including mobility, social media, analytics, automation, IoT and cloud services. Mr. Tapper also provides strategic thought leadership on the transformation of the services industry to newer models of delivery including cloud computing, managed cloud services and SaaS (Software-as-a-Service).


Over the nearly two decades as an analyst, David has covered the transformation of the outsourcing market and industry from its original business model of large-scale deal making to what is today called cloud services (e.g. SaaS, IaaS, PaaS). This has included in-depth analysis of this evolution involving the use of hosted models and the move to global sourcing and offshore. Much of David's work has centered on understanding the fundamental changes in the business models of outsourcing as they move to a utility-based model of services referred to as cloud services.


  • B.A. from the University of Rochester
  • M.B.A. from Northeastern University
  • Frequent speaker, presenter, and moderator at industry conferences.
This IDC Vendor Profile analyzes AWS' APN (AWS Partner Network) program for managed service providers, referred to by AWS as MSPs. This profile provides an in-depth view of the value AWS offers managed service providers in driving opportuni...
IDC MaturityScape Benchmark: Managed Digital Services in the United States, 2018

May 2018 - IDC MaturityScape Benchmark - Doc # US42628718

by: David Tapper

This IDC study is designed for business and IT executives who are responsible for procuring managed services to support digital needs (e.g., cloud, analytics, mobility, IoT, cognitive, and social media). This study presents the results of I...
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