By using this site, you agree to the IDC Privacy Policy

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

David Tapper serves as Program Vice President for IDC's Outsourcing and Managed Cloud Services research team which develops research for technology outsourcing and managed services, business process outsourcing (BPO), and global sourcing, also referred to as offshore/nearshore. As part of this research, the group covers emerging services areas including mobility, social media, analytics, automation, IoT and cloud services. Mr. Tapper also provides strategic thought leadership on the transformation of the services industry to newer models of delivery including cloud computing, managed cloud services and SaaS (Software-as-a-Service).


Over the nearly two decades as an analyst, David has covered the transformation of the outsourcing market and industry from its original business model of large-scale deal making to what is today called cloud services (e.g. SaaS, IaaS, PaaS). This has included in-depth analysis of this evolution involving the use of hosted models and the move to global sourcing and offshore. Much of David's work has centered on understanding the fundamental changes in the business models of outsourcing as they move to a utility-based model of services referred to as cloud services.


  • B.A. from the University of Rochester
  • M.B.A. from Northeastern University
  • Frequent speaker, presenter, and moderator at industry conferences.
This IDC Market Perspective provides an overview analysis and assessment of outsourcing-managed services deals based on a rolling four-quarter view."Winning outsourcing-managed services deals is becoming more challenging as buyers are looki...
This IDC Survey provides the results of a survey IDC conducted with outsourcers and managed service providers on their use of cloud management platforms (CMPs) as well as how their customers are utilizing these platforms as part of consumin...
More results