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David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

David Tapper serves as Program Vice President for IDC's Outsourcing and Managed Cloud Services research team which develops research for technology outsourcing and managed services, business process outsourcing (BPO), and global sourcing, also referred to as offshore/nearshore. As part of this research, the group covers emerging services areas including mobility, social media, analytics, automation, IoT and cloud services. Mr. Tapper also provides strategic thought leadership on the transformation of the services industry to newer models of delivery including cloud computing, managed cloud services and SaaS (Software-as-a-Service).


Over the nearly two decades as an analyst, David has covered the transformation of the outsourcing market and industry from its original business model of large-scale deal making to what is today called cloud services (e.g. SaaS, IaaS, PaaS). This has included in-depth analysis of this evolution involving the use of hosted models and the move to global sourcing and offshore. Much of David's work has centered on understanding the fundamental changes in the business models of outsourcing as they move to a utility-based model of services referred to as cloud services.


  • B.A. from the University of Rochester
  • M.B.A. from Northeastern University
  • Frequent speaker, presenter, and moderator at industry conferences.
CSC and Hewlett Packard Enterprise (HPE) announced on May 24 a spin-merger of HPE's Enterprise Services (ES) business with CSC to create a $26 billion pure-play services business. The proposed tax-free deal would give existing shareholders ...
Buyer Evolution for Optimizing Managed Digital Services

Oct 2017 - Event Proceeding - Doc # WC20171012

by: David Tapper

This IDC Web Conference uses the IDC MaturityScape framework to evaluate the buyer evolution in utilizing managed digital services (including cloud, mobile, social, analytics, IoT, and cognitive) as well as the expectations that buyers will...
This IDC Market Note provides a comprehensive view of Rackspace's strategy to grow the company's business presented during Rackspace's Analyst Day held July 17, 2017, in New York City."Rackspace showcased its extensive array of cloud capabi...
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