Lessons Learnt from the SingHealth Case — Effective Incident Response Strategy and Consideration of Zero Trust Security Framework

Feb 2019 | IDC Perspective | Doc # AP43913219

By: Cathy HuangAssociate Research Director, Services and Security, IDC Asia/Pacific

SingHealth, Singapore's largest public health provider, comprising a team of 28,000 health care professionals and staff, was hit by a cyberattack in mid-2018, affecting about 1.5 million patients, including Prime Minister Lee Hsien Loong an...

IDC's Worldwide Managed Cloud Services Taxonomy, 2019

Feb 2019 | Taxonomy | Doc # US43778719

By: David TapperProgram Vice President, Outsourcing and Managed Cloud Services, Jason BremnerResearch Vice President, Industry and Business Solutions, Francesca CiarlettaResearch Analyst, European Services, Cathy HuangAssociate Research Director, Services and Security, IDC Asia/Pacific, Vladimír KroaAssociate Vice President, IT Services , CEMA, Peter MarstonResearch Director, Application Development, Testing, and Management Services, Satoshi MatsumotoResearch Director, IT Services, IDC Japan, Courtney MunroeGroup Vice President of Worldwide Telecommunications Research, Daniel PovisSenior Analyst, IT Services, South Cone, Waldemar SchusterProgram Manager, IT Services, Latin America, Jonathan TullettResearch Manager, Takuya UemuraGroup Manager, IT Services, IDC Japan, Seiichiro YoshiiSenior Market Analyst, IT Services, IDC Japan, Petr ZajoncProgram Manager, Services, CEE

This IDC study provides a detailed view of IDC's taxonomy for the extraction market called managed cloud services (MCS) that incorporates IDC's five technology outsourcing services foundation markets and its relationship to the overall port...

Perceived Value of Security Solutions Across APEJ

Feb 2019 | Market Perspective | Doc # AP44807418

By: Simon PiffVice President of Security Practice, Cathy HuangAssociate Research Director, Services and Security, IDC Asia/Pacific

Defining a traditional ROI for IT security solutions is notoriously challenging. Typically, the value is delivered as "risk avoided," which is a cost-saving metric, but difficult to define in the dynamic world of IT security. As a result, I...