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Francesca Ciarletta

Research Analyst, European Services

Francesca Ciarletta is a research analyst based in London, working in IDC's European Services team and in our multidisciplinary European Cloud Practice. Francesca's research is focused around infrastructure as a service (IaaS) and IT infrastructure outsourcing. She contributes to the European Infrastructure and Private Cloud Services subscription service and to the European Public Cloud Services: SaaS, PaaS and IaaS subscription service.

Before joining IDC in March 2016, Francesca worked as an in-house market intelligence analyst for a U.K. software company, and prior to that she was a competitive intelligence analyst. Francesca is a citizen of Italy, and gained bachelor's degrees in both arts preservation and in the history of art from the Universita' Degli Studi Suor Orsola Benincasa in Naples. She also holds a master's in entrepreneurship from the University of Nottingham.

On February 14, Equinix announced its fourth quarter and full calendar year 2017 results. The company reported revenues of $1.2 billion (up 11% year on year) for 4Q17 and $4.4 billion for calendar 2017, an increase of 21% in dollar terms an...
On February 15, 2018, Capgemini announced its financial results for 4Q17 and for the financial year ending December 2017. In 4Q17, sales grew 6.2% in constant currency to reach €3.3 billion. For calendar 2017, group revenue grew by 4% in co...
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This IDC Market Note analyzes key messages and the strategy of Computacenter from its April 2018 analyst summit in Hamburg. The event was a chance for the company to explain its three-pronged digital strategy and outline its recent progress...
This IDC Market Forecast studies the Western European datacenter life-cycle services market by service-line segments and by Western European subregions. The analysis presents key trends and drivers (as well as inhibitors) shaping the market...
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