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Francesca Ciarletta

Research Analyst, European Services

Francesca Ciarletta is a research analyst based in London, working in IDC's European Services team and in our multidisciplinary European Cloud Practice. Francesca's research is focused around infrastructure as a service (IaaS) and IT infrastructure outsourcing. She contributes to the European Infrastructure and Private Cloud Services subscription service and to the European Public Cloud Services: SaaS, PaaS and IaaS subscription service.

Before joining IDC in March 2016, Francesca worked as an in-house market intelligence analyst for a U.K. software company, and prior to that she was a competitive intelligence analyst. Francesca is a citizen of Italy, and gained bachelor's degrees in both arts preservation and in the history of art from the Universita' Degli Studi Suor Orsola Benincasa in Naples. She also holds a master's in entrepreneurship from the University of Nottingham.

On February 14, Equinix announced its fourth quarter and full calendar year 2017 results. The company reported revenues of $1.2 billion (up 11% year on year) for 4Q17 and $4.4 billion for calendar 2017, an increase of 21% in dollar terms an...
On February 15, 2018, Capgemini announced its financial results for 4Q17 and for the financial year ending December 2017. In 4Q17, sales grew 6.2% in constant currency to reach €3.3 billion. For calendar 2017, group revenue grew by 4% in co...
This IDC Market Forecast examines the HIS market in Western Europe for 2018 to 2022 by service line and key territory. It includes analysis of the main trends that are shaping the market, demand drivers and inhibitors, emerging opportunitie...
This IDC Presentation was delivered in April and May 2018 to organizations subscribed to IDC's European IT Services research programs. It comments on major events in 1Q18 that made an impact on the European IT services market, including clo...
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Analyst Location

United Kingdom

Coverage

Services

Regions

Western Europe