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Gaia Gallotti

Research Manager, EMEA

Gaia Gallotti is research manager for IDC Energy Insights Europe, Middle East and Africa region. Gallotti leads the "Europe, Middle East and Africa Utilities Digital Transformation Strategies" advisory service, which provides full coverage of the utility industry value chain. She joined the IDC Energy Insights in 2007, after joining IDC in 2006. Since then, she has become a recognized independent industry analyst across Europe in the utilities domain. Gallotti's knowledge of the utilities industry enables her to support clients with market research, ad hoc consulting activities, and honoraria. Her area of expertise includes business and IT issues relevant to the utilities, as well as digital transformation, customer experience, Big Data and Analytics, Mobility, and Internet of Things, IT and Operational Technologies integration.

Gallotti is also an active member of IDC’s European Digital Transformation Strategies  practice.

She is based at the IDC Italy office in Milan.


Gaia Gallotti has over nine years of experience in the European utilities industry, and her expertise covers a wide range of industry-specific themes, including smart energy, distributed generation, smart cities, smart grids, smart metering, customer experience, omni-channel strategies, and electric mobility. 

Gallotti is bilingual Italian-English, fluent in French, and proficient in Mandarin Chinese.


  • 2006 — University of Puget Sound — USA: BA double major in international business and international affairs with China
  • 2004 — Beijing Foreign Studies University, China PRC
  • 2004 — Dong Hai University, Taiwan
  • Frequent speaker, presenter and moderator at industry conferences as well as quoted analyst in media.

Follow Gaia on Twitter @gaiagallotti.

This IDC Presentation predicts 10 key developments in the tech world in the European region for 2018 and beyond. The 2018 IDC FutureScape for the European ICT industry identifies 10 strategic IT industry shifts executives need to understand...
Welsh Water Executing for Its Digital Future

Dec 2017 - IDC Perspective - Doc # EMEA41791917

by: Gaia GallottiRoberta Bigliani

This IDC Perspective analyzes how Welsh Water, a regulated water and wastewater company in England and Wales, embarked on a journey to completely overhaul its IT, and subsequently enhance its business operations, with the support of its str...
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