European Digital Transformation Quarterly Update: Q1 2019

May 2019 | Market Perspective | Doc # EUR245041119

By: Gaia GallottiAssociate Research Director, Europe, Nino GiguashviliSenior Research Analyst, Danielle HernandezResearch Analyst, European Digital Transformation Practice, Ornella UrsoResearch Analyst, Julia NeuschmidSenior Research Analyst, IDC Government Insights, Neil Ward-DuttonVice President, AI and DX European Research Practices, Mark YatesResearch Manager, Digital Transformation and Customer Experience, Europe

This IDC Market Perspective provides an overview of key events and announcements in Europe that speak to the reality of digital transformation (DX) in Q1 2019. It covers major news, significant deals with a DX angle, key policy announcement...

Utilities Asset Operations Quarterly Update: January-March 2019

May 2019 | Market Perspective | Doc # US44329719

By: Gaia GallottiAssociate Research Director, Europe, Luiza SemernyaResearch Analyst, IDC Energy Insights, EMEA

This IDC Market Perspective provides an overview of utilities' asset operations in 1Q19, covering M&As, agreements, reorganizations, and major business developments; new financial deals, major traditional infrastructure projects; major ...

Utilities Smart Customer Operations Quarterly Update: January–March 2019

May 2019 | Market Perspective | Doc # US43674919

By: Gaia GallottiAssociate Research Director, Europe, Luiza SemernyaResearch Analyst, IDC Energy Insights, EMEA

This IDC Market Perspective analyzes worldwide smart customer operations in the energy sector and outlines major customer care and billing; customer engagement, smart metering, digital transformation, and emobility developments; and smart c...