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Jacqui Hendriks

European Managed Print & Document Services (MPDS) - Research & Consulting

Jacqui Hendriks heads up IDC's European Managed Print Services and Document Solutions research and consulting practice. Hendriks has almost 25 years' experience of working in the output and information management market, working in industry for both Ricoh and Océ (acquired by Canon), as a research program manager for Gartner Group and also various European consulting roles at IDC. Her experience enables her to provide strategic planners and marketers, within technology companies, with market and customer insight, analysis, tactical advice, forecasting and marketing intelligence to senior management teams at local, regional and worldwide levels.

Hendriks is leveraging her knowledge of the market and significant experience of managing cross-technology custom projects to support providers of basic and managed print services and solutions, monitoring the evolution from print services to broader support for business process optimisation. This includes experience gained from industry-specific business process projects and the development of sales and marketing content for tactical market implementation including rich media content development, moderating executive events and involvement in client workshops.

Hendriks holds a BA honors degree in European Business Studies and its German equivalent, Diplom Betriebswirt, specialising in Marketing.

 

This IDC Survey contains an extract of the results of an end-user study conducted by IDC's Western European Imaging, Printing, and Document Solutions (IPDS) Research Group to gain insight into market dynamics related to print and document m...
This IDC Survey contains an extract of the results of an end-user study conducted by IDC's Western Europe Imaging, Printing, and Document Solutions (IPDS) Research Group to gain insight into market dynamics related to print and document man...
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Team member of

Analyst Location

United Kingdom

Coverage

Hardcopy peripherals

Regions

Western Europe