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Jeff Rivkin

Research Director, Payer IT Strategies

Jeff Rivkin is Research Director of Payer IT Strategies for IDC Health Insights. In that role responsible for research coverage on payer business and technology priorities, constituent and consumer engagement strategies, technology and business implications for consumer engagement, front, middle and back office functions, value-based reimbursement, risk, and quality-based payment and incentive programs, among other trends and technologies important to the payer community.


Previously, Jeff Rivkin served for ten years as Enterprise Architect at CareFirst Blue Cross/Blue Shield, responsible for building business and technology alignment roadmaps for the ACA/HIX Health Reform, Mandated Implementations, PCMH, and Provider Network domains to ensure alignment of annual and tactical IT project planning with business goals. Mr. Rivkin has also worked at Magellan Health Services as Lead Data Architect, where he developed the Enterprise data models for the enterprise data warehouse and implemented data management processes and best practices. A former data base admisitrator, he also has consulting experience with Accenture, big data experience with Teradata, telecom experience with Verizon, and is an adjunct professor at the University of Maryland.


•                    University of Maryland, M.S. in Computer Systems Management

•                    CHRS- Certified Healthcare Reform Specialist

•                    PAHM- Professional, Academy for Health Care Management

•                    CPEHR- Certified Professional, Electronic Health Records

•                    CBIP-  Certified Business Intelligence Professional

•                    CCP- Certified Computing Professional

•                    CDP- Certified Data Processor

•                    TOGAF9- Certified Enterprise Architect

•                    Harvard School of Public Health, Continuing Education Certificate in Leadership Strategies for Information Technologies in Health Care

•                     B.B.A James Madison University, Management Information Systems

This IDC study presents a vendor assessment of the 2018 contract management tools for payers using the IDC MarketScape model.Whether using a "best of breed" approach or one vendor, the silo of provider contract management for payers has bee...
This IDC Perspective presents five critical practices that can help organizations prepare for balancing both the human and the operational requirements of a payer contract software initiative."Whether using best of breed or one vendor, the ...
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