Jason Blackwell
GoTo recently announced a new platform bringing unified communications together with contact center and customer engagement functions to help small and medium-sized businesses (SMBs) stay engaged with customers. The new service makes it eas...
In its second foray into the mobile services market, Cox Communications has launched wireless service in 18 states where it offers broadband service. Cox Mobile is following other cable companies, which have been quickly adding mobile subsc...
The big takeaway on this announcement is the availability of Ooma AirDial from a major channel partner, T-Mobile for Business. As such, the AirDial solution will be sold, written, and billed on T-Mobile for Business paper. AirDial is a plai...
This IDC Survey Spotlight analyzes results from IDC's SMB Communications Services Survey, an online survey of 480 United States–based small and medium-sized businesses (SMBs). This document highlights and discusses the views of SMBs relativ...
This IDC Market Note discusses recent announcements by select cable service providers in the United States. It summarizes IDC's opinion on market changes and dynamics that are impacting the multiplay bundling market across cable and telco d...
This IDC Survey Spotlight analyzes results from IDC's Consumer Communications and Mobile Services Survey, an online survey of 2,000 United States-based consumers. The document highlights and discusses the reasons why consumers are not disco...
Fixed Wireless Access--AT&T, T-Mobile and Verizon--Who's Taking the Lead
IDC MarketScape: Worldwide UCaaS Service Providers for SMBs 2022 Vendor Assessment
SMB Mobility: Comcast and Charter
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