Hayley Sutherland
Uniphore announced its intent to acquire Jacada Software for an undisclosed amount to enhance Uniphore's automation capabilities and to leverage Jacada's codeless development environment. The goal is to make it easier for business users to ...
On February 4, 2021, Microsoft announced the launch of Microsoft Viva, an employee experience platform (EXP) that brings together a variety of tools and features for employee engagement (EX), learning, well-being, and knowledge discovery as...
Conversational artificial intelligence vendor Uniphore announced its acquisition of Emotion Research Lab, a developer of artificial intelligence–based video analysis software that uses machine learning to identify emotion and attention in r...
This IDC Tech Buyer Presentation provides an overview of the conversational AI tools and technologies market. It also provides information and advice for executives that are considering building and/or purchasing a conversational AI solutio...
This IDC Market Glance provides a glance at the current makeup of the conversational artificial intelligence technologies market landscape in 2Q22, illustrates who some of the vendors and players are, and depicts the segments and structure ...
This IDC Perspective examines the impact of NVIDIA's announcements at the GPU Technology Conference (GTC 2022) on several related markets.
How Conversational Analytics Helps Organizations Derive Value from Conversations
IDC PeerScape: Intelligent Knowledge Management & Discovery Lessons Learned from Services Firms
IDC PeerScape: Lessons Learned from Implementing Conversational AI
More results