Hayley Sutherland
Uniphore announced its intent to acquire Jacada Software for an undisclosed amount to enhance Uniphore's automation capabilities and to leverage Jacada's codeless development environment. The goal is to make it easier for business users to ...
This IDC study represents a vendor assessment of the machine translation (MT) software market through the IDC MarketScape model. This assessment discusses both quantitative and qualitative characteristics that provide guidance about machine...
This IDC study provides IDC's 2023 top 10 predictions for artificial intelligence and automation."AI and automation investments are at the forefront of enterprise digital transformation and are seen as a digital deflator that can counter th...
This IDC Market Note discusses Algolia's acquisition of Search.io. "As search technology evolves into more advanced discovery technology, a key factor has been the emergence of semantic search that brings AI-powered understanding of meaning...
Conversational AI Tools & Technologies Market Vendor Shares 2021
How Conversational Analytics Helps Organizations Derive Value from Conversations
How Organizations Are Using Conversational AI
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