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Zachary Chertok

Research Manager, Employee Experience




  • By:  Zachary Chertok Loading

    This IDC study provides a sizing of the employee experience software and services markets in 2023 with a 2024–2028 forecast. The EX market is poised for maturing growth over the next five years. EX transformation is framing the evolution of...
  • By: 

    • Amy Loomis, Ph.D. Loading
    • Gina Smith, PhD Loading
    • Zachary Chertok Loading
    • Meike Escherich Loading
    • Leonardo Freitas Loading
    • Wayne Kurtzman Loading
    • Neil Ward-Dutton Loading
    • Tony Olvet Loading
    • Alicia Mokwa Loading
    • Sam Halwani Loading
    本IDC看法着重介绍了影响全球企业且在日益扩大的IT技能缺口,62%的IT领导者将收入增长失败归咎于这一问题。本研究强调,企业急需制定AI技能和角色规划,尤其是在生成式AI(GenAI)兴起的背景下。该研究还指出,业务部门负责人的观念发生了转变,预测自动化技术将更多地影响员工体验,对岗位裁撤的影响较小。本研究强调了技能重塑的重要性,58%的CEO表示,由于技能缺口,他们对企业实施AI计划的能力缺乏信心。“自动化长期以来一直影响着人类活动,但不断发展的AI和GenAI应用场景却...
  • By: 

    • Zachary Chertok Loading
    • Sam Halwani Loading
    This IDC Market Perspective explores how VoE insights are building a case for redesigning operational management from the front office to the back office rather than in the other direction. Orchestrating to meet the realities of work execut...
More results   for Analyst Research
  • Current Use Cases for Digital Assistance

    By:

    Zachary Chertok Loading

    Topics:

    Software, Services

    Planned for CY2024 Q3 IDC Survey Spotlight Tech Supplier

  • Emerging Trends in Learning and Development

    By:

    • Sam Halwani Loading
    • Zachary Chertok Loading

    Topics:

    Software, Services, Project-oriented engagement services

    Planned for CY2024 Q3 IDC Perspective Tech Buyer

  • Future of Work Talent Strategies

    By:

    • Zachary Chertok Loading
    • Amy Loomis, Ph.D. Loading

    Topics:

    Software, Services, Digital transformation, Future of work

    Planned for CY2024 Q3 IDC Perspective Tech Buyer


More results   for Planned Research