Wayne Kurtzman

IDC
Analysts
Current: Wayne Kurtzman

Wayne Kurtzman

Research Director, Social and Collaboration

IDC Links
Analyst Research

Salesforce Acquires Slack to Enable Collaboration Everywhere

Jul 2021 | IDC Link | Doc # lcUS48105221

By: Wayne KurtzmanResearch Director, Social and Collaboration, Alan WebberProgram Vice President, Customer Experience, Mary WardleyProgram Vice President, Customer Care and CRM

Salesforce (NYSE: CRM) has finalized the acquisition of channel-based messaging icon Slack (NYSE: WORK). The acquisition creates a dynamic shift in the team collaboration market and shines a spotlight on collaboration as a standard business...
Zoom to Acquire Five9; Expands to Contact Center

Jul 2021 | IDC Link | Doc # lcUS48094621

By: Wayne KurtzmanResearch Director, Social and Collaboration, Mary WardleyProgram Vice President, Customer Care and CRM, Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C), Oru MohiuddinResearch Manager, Denise LundResearch Director, WW Telecom and Unified Communications

Zoom Video Communications, Inc. (NASDAQ: ZM) announced it has entered into a definitive agreement to acquire Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, in an all-stock transaction valued at appro...
Google's Adoption Strategy: Google Workspace for Everyone

Jun 2021 | IDC Link | Doc # lcUS48016321

By: Wayne KurtzmanResearch Director, Social and Collaboration

Google released Gmail in 2004. A few years later, Google Docs was released, and the ease of document collaboration became what others tried to duplicate. Now, with a more robust and collaborative Google Workspace for business, they are star...

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The New Knowledge Worker Is the Connected Worker

Jul 2021 | Tech Buyer Presentation | Doc # US48047321

By: Wayne KurtzmanResearch Director, Social and Collaboration

This IDC Tech Buyer Presentation looks at how the connected consumer powered the early adoption of collaborative applications for business, how the emerging best practices are a balance of integrated technologies and a culture of collaborat...
Microsoft Build 2021: Expanding Deployments and Accelerating Developers

Jun 2021 | Market Perspective | Doc # US47954721

By: Al GillenGroup Vice President, Software Development and Open Source, Melinda-Carol BallouResearch Director, Agile ALM, Quality & Portfolio Strategies, Larry Carvalho, Arnal DayaratnaResearch Vice President, Software Development, Frank DicksonProgram Vice President, Cybersecurity Products, Maureen FlemingProgram VP, Worldwide Intelligent Process Automation Market Research and Advisory Service, Amita PotnisResearch Director, Future of Trust, Nancy GohringResearch Director, Future of Digital Innovation, Ritu JyotiProgram Vice President, Worldwide Artificial Intelligence and Automation Research Practice, Global AI Research Lead, Wayne KurtzmanResearch Director, Social and Collaboration, Tom MainelliGroup Vice President, Device & Consumer Research, Dave McCarthyResearch Vice President, Cloud and Edge Infrastructure Services, Jim MercerResearch Director, DevOps & DevSecOps, Lara GredenResearch Director, Platform as a Service (PaaS)

This IDC Market Perspective discusses Build 2021, Microsoft's annual developer-focused conference that took place in May 2021."Microsoft Build 2021 augmented key developer- and business-focused capabilities to further democratize developmen...
The Impact and Measurement of Influence

Jun 2021 | Market Presentation | Doc # US47941021

By: Wayne KurtzmanResearch Director, Social and Collaboration, Christopher WebberResearch Director, Strategic Alliances

This IDC Market Presentation examines the role and importance of influence in the development of alliances and ecosystems as well as customer satisfaction. The presentation also discusses related challenges, ways to measure, and recommended...

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Analyst Location

United States

Coverage

Social business, Social networking

Regions

North America, Worldwide

Related Links

Planned Research

Team member of

CMO Advisory Service, IT Executive Programs Analyst Team, Social Business