Sep 2021 | IDC Link | Doc # lcUS48280821
By:
Wayne Kurtzman
Research Director, Social and Collaboration
Salesforce held its annual Dreamforce event from September 21-23, 2021. This year returning to San Francisco's Moscone Center. While the in-person event was much scaled back, it served to launch the company's digital platform, Salesforce+. ...
Sep 2021 | IDC Link | Doc # lcUS48237121
By:
Wayne KurtzmanResearch Director, Social and Collaboration, Denise Lund
Research Director, WW Telecom and Unified Communications
Zoom Video Communications (Nasdaq: ZM) announced details around its vision at its virtual Zoomtopia event held September 13-14, 2021. Zoom's new additions expand its vision and include, in part, a more sophisticated events platform, messagi...
Aug 2021 | IDC Link | Doc # lcUS48172821
By:
Wayne KurtzmanResearch Director, Social and Collaboration
Salesforce (NYSE:CRM) announced its initial Slack-first products as part of the Customer 360 ecosystem. These new prebuilt integrations between Slack and Salesforce enable departments to collaborate in channels that unite teams and streamli...
Sep 2021 | Market Analysis Perspective | Doc # US47736322
By:
Wayne KurtzmanResearch Director, Social and Collaboration
This IDC Market Analysis Perspective looks at the collaborative markets and offers a perspective on the drivers and the future of each of the submarkets and adds commentary around the reasons for continued growth. The collaborative markets ...
Sep 2021 | IDC MarketScape | Doc # US46743820
By:
Wayne KurtzmanResearch Director, Social and Collaboration
This IDC study represents a vendor assessment of the collaborative and community applications market through the IDC MarketScape model. Team collaborative applications and enterprise community applications became critical to connect workers...
Sep 2021 | Market Forecast | Doc # US48151421
By:
Wayne KurtzmanResearch Director, Social and Collaboration
This IDC study examines the conferencing applications software market for the 2021–2025 period. Conferencing is how people connected and felt connected. It enabled people to "do people things" and feel connected to their teams and their wor...