Wayne Kurtzman, the IDC Research Director for Social and Experiential Solutions, is an experienced technologist, practitioner and analyst of enterprise social media, community and analytics. Wayne is responsible for IDC's SocialView and Communities and Collaboration practices.

Prior to joining IDC, Mr. Kurtzman led emerging technology programs for global B2B and B2C companies, leveraging community collaboration focused on improved customer experience. Mr. Kurtzman has developed global community, social, and analytics practices as well as award-winning advocate programs.

Mr. Kurtzman is an adjunct instructor with the University of Tennessee and a guest lecturer in the Boston area. A former journalist, Kurtzman volunteers with Destination Imagination, building 21st century creativity and problem-solving skills for students around the world.

He holds a B.A. in Communications from Hofstra University.