Wayne Kurtzman, the IDC Research Director for Social and Experiential Solutions, is an experienced technologist, practitioner and analyst of enterprise social media, collaboration and analytics programs and responsible for the IDC Social, Communities and Collaboration practice.

Prior to joining IDC, Wayne led emerging technology programs for global B2B and B2C companies, leveraging community collaboration and social media to drive employee and customer experience, new efficiencies, and new revenue streams. He has developed global community, social, and analytics practices as well as award-winning knowledge management and advocacy programs.

Wayne is an adjunct instructor with the University of Tennessee, and a guest lecturer and speaker. A former journalist, Wayne volunteers with Destination Imagination, building 21st century creativity and problem-solving skills for students around the world.

He holds a B.A. in Communications from Hofstra University.