This IDC Perspective analyzes the key drivers, potential use cases, and challenges in the use of generative AI for B2B customer engagement in manufacturing organizations."B2B customer engagement in manufacturing is complex and goes beyond t...
This IDC Survey Spotlight provides insights into the main technologies and applications that manufacturers are using or planning to use to support customer experience (CX) initiatives. It contains data from IDC's 2023 Global Manufacturing S...
This IDC Market Perspective analyzes the maturity levels, investment drivers, trends, and challenges around B2B digital commerce in industrial manufacturing."At a time of accelerated disruption and intense competition, manufacturers should ...
IDC FutureScape: Worldwide Manufacturing 2024 Predictions
IDC MarketScape: Worldwide Manufacturing Asset Management Service Providers 2023 Vendor Assessment
IDC MarketScape: Worldwide Production Management Service Providers 2023 Vendor Assessment
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