TECH SUPPLIER Mar 2023 - Vendor Profile - Doc # US50307623

Salesforce Vendor Profile: Addressing Holistic Human Services Through Composable Case Management


Adelaide O'Brien

This IDC Vendor Profile provides an overview of how Salesforce is delivering a 360-degree view of constituents through secure, open data sharing across multiple sources. And by embedding real-time decision support into the benefits and services processes through the composable case management capabilities of Public Sector Solutions, Salesforce enables real-time case team and cross-agency collaboration to create empathetic and holistic pathways for successful outcomes.



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