target audience: TECH SUPPLIER  Publication date: Apr 2023 - Document type: Market Presentation - Doc  Document number: # US50574523

IDC Market Glance: Digital Commerce, 2Q23

By:  Heather Hershey Loading

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Abstract


This IDC Market Glance provides an overview of the digital commerce market.

There is no such thing as a one-size-fits-all commerce solution. The digital commerce software and services market is expansive precisely because it is ultimately up to the buyer to determine which software and services are genuinely essential for their commerce operations. With the commerce industry quickly migrating toward microservices and headless systems, vendors in the digital commerce software market must create a robust partner ecosystem to succeed. Plus, as more organizations of all kinds move their operations online, they need an extensive variety of tools to communicate with and sell products and services to their customers. Core digital commerce applications are the "glue" of the Digital Commerce CIS at IDC. All additional tools and services are supporting components in a digital commerce software environment, utilized to construct systems for promoting, staging, distributing, selling, paying for, and delivering goods or services via digital means.



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