target audience: TECH BUYER  Publication date: Mar 2024 - Document type: IDC MarketScape - Doc  Document number: # US50655023

IDC MarketScape: Worldwide SaaS and Cloud-Enabled Small Business ERP Applications 2024 Vendor Assessment


  • Mickey North Rizza Loading
  • Katie Evans Loading


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This IDC study provides a thorough assessment of market-leading SaaS and cloud-enabled small business ERP applications and discusses the criteria that are most important for companies to consider when selecting a solution.

"Organizations of all sizes embracing the digital world are focused on speed, scale, agility, market share, and competitive advantage. This requires adapting new ERP technologies that enable speed and scale by reducing process steps and clicks, automating every workflow possible, embedding finance to collect and make payments, and helping improve overall decision velocity," said Mickey North Rizza, group VP, IDC's Enterprise Software. "The ability to improve the employees' experience, uncover and utilize insights quickly, and navigate business issues with reliable, modern, and intelligent ERP systems is a foundational layer the organization needs in the digital world."

"Savvy small businesses see technologies such as robust ERP systems, AI and automation, and more as tools to not only weather growing pains and economic storms but to help them come out more resilient once those storms pass," said Katie Evans, research director, IDC's Worldwide Small and Medium Business Research. "But it's imperative that small businesses find the right ERP fit for their industry, size, unique business challenges and strengths, staff makeup, budget, and goals."


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