target audience: TECH SUPPLIER Publication date: Jul 2023 - Document type: Market Share - Doc Document number: # US51018123
Worldwide Collaborative Applications Market Shares, 2022: The Rise of the Multiplayer Enterprise
This IDC study examines the worldwide collaborative applications market and how the market is positioned for continued feature acceleration and continued, although moderated growth. IDC estimates the worldwide collaboration applications market grew by 14.6% in 2022, marking its seventh consecutive year of double-digit growth. Collaboration applications are rapidly evolving and remain critical to connecting and empowering an evolving workforce to deliver better internal and customer outcomes.
"Collaboration is elevating work into a multiplayer sport," according to Wayne Kurtzman, IDC vice president of Collaboration, Communities, and Conferencing. "How we work is evolving. We are on the cusp of a major transition in business and fundamentally how work gets done. As Alvin Toffler suggested, now is the time to embrace how to "learn, unlearn, and relearn" as a matter of business practice. Efficiencies are improving as silos are breaking down. Social business technologies are evolving, and integrations into these collaborative applications bring companies closer to tie actions of creativity and critical thinking to actual customer outcomes."