target audience: TECH BUYER Publication date: Jan 2024 - Document type: IDC MarketScape - Doc Document number: # US51175723
IDC MarketScape: Worldwide Knowledge Discovery Software for Internal-Facing Use Cases 2023–2024 Vendor Assessment
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Abstract
This IDC study represents a vendor assessment of the knowledge discovery software for internal-facing use cases market through the IDC MarketScape model. This assessment discusses both quantitative and qualitative characteristics that provide guidance about knowledge discovery software vendors and their offerings. The evaluation is based on a comprehensive and rigorous framework that assesses vendors relative to the criteria and to one another, and it highlights the factors expected to be the most influential for success in the market in both the short term and the long term.
“In recent years, thanks to the adoption of AI-powered search and knowledge discovery systems, IDC has seen organizations achieve significant reductions in average time wasted on search-related activities, as well as strong ROI and benefits such as improved learning, increased profits, and increased innovation,” says Hayley Sutherland, research manager, Knowledge Discovery and Conversational AI at IDC. “As generative AI is infused in more knowledge discovery platforms and products, those that take advantage of advanced capabilities will have the opportunity to raise enterprise intelligence and gain a widening competitive edge.”