target audience: TECH BUYER  Publication date: Sep 2023 - Document type: Tech Buyer Presentation - Doc  Document number: # US51250023

Resilient Digital Commerce: Unify Data and Nurture Loyalty for Future-Proof CX

By:  Heather Hershey Loading


  • 29 slides

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This IDC Tech Buyer Presentation summarizes trends and strategies for resilient, future-proof digital commerce. While there is no such thing as a one-size-fits-all approach to commerce, this presentation provides recommendations and information about the latest strategies and opportunities in commerce SaaS, including generative artificial intelligence, data management, composable modular ecosystems, and headless commerce applications.


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