target audience: TECH BUYER  Publication date: Mar 2024 - Document type: Tech Buyer Presentation - Doc  Document number: # US51927224

Navigating Advanced Commercial Constructs in Managed Business Process Services


  • Alison Close Loading
  • Daniel Saroff Loading


  • 15 slides

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This IDC Tech Buyer Presentation examines the different pricing models leveraged for managed business process service engagements including requirements and considerations for each pricing model and the adoption of different models for finance and accounting and customer care business process services. It also provides essential guidance for model selection.


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