Alison Close

Research Manager, Intelligent Finance and Customer Care Business Process Services




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Alison Close
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This IDC Survey examines the extent to which buyers and decision makers of managed (outsourced) finance business process services in Europe (United Kingdom, Germany) have outsourced their finance analytics activities, including the structur...
By: 
Alison Close
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This IDC Survey examines the finance transformation initiatives finance and accounting business process service providers have executed today for global enterprises versus what buyers want them to execute in the next three to five years. Th...
By: 
Alison Close
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This IDC Survey Spotlight depicts how global enterprises will react to increased rates brought forth by customer experience (CX) technology providers or CX service providers (renegotiate, pursue other low-cost providers, demand demonstratio...
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    European Finance Analytics Services Buyer Study: The Use of Cloud to Harmonize Your Finance Data
    By:
    Alison Close
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    Topics:
    Services, Outsourcing engagement services

    Planned for CY2023 Q1 IDC Survey Tech Supplier

    Finance as a Service: An Updated View on Supply and Demand Trends
    By:
    Alison Close
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    Topics:
    Services, Outsourcing engagement services

    Planned for CY2023 Q1 IDC Perspective Tech Buyer

    Global Enterprises Response to CX Technology/Service Providers’ Rate Increases
    By:
    Alison Close
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    Topics:
    Services, Outsourcing engagement services

    Planned for CY2023 Q1 IDC Survey Tech Supplier


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Analyst Location

United States



Coverage

Services



Regions

Worldwide