Jun 2021 | Tech Buyer Presentation | Doc # US47884221
By:
Alison Close
Research Manager, Digital Business Operations and Analytics Services
This IDC Tech Buyer Presentation provides IT leaders with data on critical service provider requirements for managed outsourced logistics services. The presentation highlights data from IDC's 2020 Global Logistics Services Survey and IDC's ...
May 2021 | IDC Survey Spotlight | Doc # US45108620
By:
Alison CloseResearch Manager, Digital Business Operations and Analytics Services
This IDC Survey Spotlight highlights the managed transportation services global enterprises currently outsourced or would be outsourced to a third-party provider. This data is based on IDC's 2020 Global Logistics Services Buyer Study, field...
May 2021 | Market Forecast | Doc # US46369221
By:
Alison CloseResearch Manager, Digital Business Operations and Analytics Services
This IDC study provides a forecast for the worldwide and U.S. BPO services market for the 2021–2025 period."BPO service providers have been able to successfully execute remote service delivery while maintaining SLAs and meeting client requi...
IT Executive Programs Analyst Team, Worldwide Services Research