IDC FutureScape: Worldwide Connected Devices 2022 Predictions

IDC FutureScape Figure

• Figure: IDC FutureScape: Worldwide Connected Devices 2022 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

• Summary of External Drivers

• Predictions: Impact on Technology Buyers

• Prediction 1: By 2022, 8% of Commercial PCs Shipped Worldwide Will Be LTE/5G Enabled as the Shift Toward Hybrid Work Gains Momentum and IT Looks for Ways to Connect Employees More Efficiently

• Associated Drivers

• IT Impact

• Guidance

• Prediction 2: In 2022, the First Deployments of Cloud PCs — a New Device Category That Dynamically Leverages Both Cloud and Local Resources to Execute Tasks — Will Begin with 20% of G2000 Formalizing Pilots

• Associated Drivers

• IT Impact

• Guidance

• Prediction 3: One in Five Corporate PCs Shipped in 2023 Will Be Deployed Through a Device-as-a-Service Agreement, and That Share Will Only Climb Throughout the Forecast Period

• Associated Drivers

• IT Impact

• Guidance

• Prediction 4: By 2023, Nearly 20% of All Business Smartphone Deployments Will Be Certified Pre-Owned as IT Works to Control Costs as the Volume of Corporate-Liable Phones Continues to Increase

• Associated Drivers

• IT Impact

• Guidance

• Prediction 5: By 2023, 42% of Big-Box Retailers Will Use Earwear to Connect Sales Associates with Inventory, Security, and Communications Systems to Enhance Productivity and Expedite Customer Service

• Associated Drivers

• IT Impact

• Guidance

• Prediction 6: By the End of 2023, More than a Third of Global 2000 Firms Will Leverage Virtual Reality to Onboard New Employees and Upskill Existing Ones

• Associated Drivers

• IT Impact

• Guidance

• Prediction 7: By the End of 2024, More than 25% of Large Enterprises Worldwide Will Have Deployed Smart Office Solutions to Enhance Collaboration and Productivity in the Workplace

• Associated Drivers

• IT Impact

• Guidance

• Prediction 8: By 2024, Concerned with Security, 60% of Global 2000 Pharma Companies Will Leverage User-Identifying Sensors in a Wearable to Verify Employee Identity and Grant Access to Assets and Applications

• Associated Drivers

• IT Impact

• Guidance

• Prediction 9: By the End of 2025, More than 30% of Large Private Hospitals Worldwide Will Have Deployed a Patient-Facing Voice Assistant Platform That Leverages AI to Drive Better Patient Experiences

• Associated Drivers

• IT Impact

• Guidance

• Prediction 10: By 2026, More than Half of All Service Calls Fielded by Global 2000 Firms Will Leverage an Augmented Reality Component

• Associated Drivers

• IT Impact

• Guidance

Advice for Technology Buyers

External Drivers: Detail

• Pervasive Disruption Continues — Volatility, Opportunity, and Resilience

• Cybersecurity and Risk — The Threat Environment Just Keeps Scaling

• The Future Enterprise — Thriving in a Jungle of Agile Innovation

• The Velocity of Connectedness — The Future Is Data in Motion

• Intelligence on Demand — Navigating the Torrent of Data

• Workforce Outlook — Redefining Teams, Reinventing Models, and Rethinking Leadership

• Engagement Reimagined — From Responsive to Anticipatory

Learn More

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