IDC FutureScape: Worldwide IT Industry 2024 Predictions

IDC FutureScape Figure

• Figure: IDC FutureScape: Worldwide IT Industry 2024 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

• Summary of External Drivers

• Predictions: Impact on Technology Buyers

• Prediction 1: By 2025, the G2000 Will Allocate Over 40% of Core IT Spend to AI Initiatives, Leading to a Double-Digit Increase in the Rate of Product and Process Innovations

• Associated Drivers

• Contributing/Complementary Predictions

• IT Impact

• Guidance

• Prediction 2: With Tech Providers Allocating 50% of R&D, Staffing, and Capex Investments to AI/Automation Through 2026, CIOs Will Struggle to Align Vendor Selection and ITOps Priorities with New Use Cases

• Associated Drivers

• Contributing/Complementary Predictions

• IT Impact

• Guidance

• Prediction 3: Into 2025, All Enterprises Will Deal with Uncertain Infrastructure Costs and Accessibility, Triggering the Use of Stop-Gap Measures That Make Cloud Economics and Data Logistics Goals Harder to Achieve

• Associated Drivers

• Contributing/Complementary Predictions

• IT Impact

• Guidance

• Prediction 4: In 2024, Providers Across the Hardware, Software, and Services Spectrum Will Aggressively Expand Their Private and Open Source Data Portfolios, Making Strategic Partnering Decisions More Unstable

• Associated Drivers

• Contributing/Complementary Predictions

• IT Impact

• Guidance

• Prediction 5: Through 2026, the Underfunding of Skills Initiatives Compared with Products/Services Spend Will Prevent 65% of Enterprises from Achieving Full Value from AI, Cloud, Data, and Security Investments

• Associated Drivers

• Contributing/Complementary Predictions

• IT Impact

• Guidance

• Prediction 6: By 2025, 40% of Service Engagements Will Include GenAI-Enabled Delivery, Triggering a Shift in Human-Delivered Services for Strategy, Change, and Training to Prepare Organizations for AI Everywhere

• Associated Drivers

• Contributing/Complementary Predictions

• IT Impact

• Guidance

• Prediction 7: In 2027, 80% of Infrastructure, Security, Data, and Apps Will Rely on Advanced Control Platforms for Coordinated AI-Enabled Service Delivery, But Only Half of Enterprises Will Use Them Effectively

• Associated Drivers

• Contributing/Complementary Predictions

• IT Impact

• Guidance

• Prediction 8: By 2026, All New IT Brands, Products, and Services Targeting Underserved Customer Segments/Personas Will Be Based on Tight Integration of Diverse AI Services That Deliver New Capabilities at Lower Costs

• Associated Drivers

• Contributing/Complementary Predictions

• IT Impact

• Guidance

• Prediction 9: By 2027, 60% of F500 Firms Will Leverage Ubiquitous Experiences, Edge Analytics, and GenAI to Enable Customers to Create Their Own Experience Journeys, Improving Customer-Desired Outcomes and Values

• Associated Drivers

• Contributing/Complementary Predictions

• IT Impact

• Business Impact

• Guidance

• Prediction 10: By 2028, 80% of Enterprises Will Integrate Low Earth Orbit Satellite Connectivity, Creating a Unified Digital Service Fabric That Ensures Resilient Ubiquitous Access and Guarantees Data Fluidity

• Associated Drivers

• Contributing/Complementary Predictions

• IT Impact

• Business Impact

• Guidance

Advice for Technology Buyers

External Drivers: Detail

• AI Everywhere — Generative AI Takes the Spotlight

• The Drive to Automate — Maximizing Efficiency and New Opportunities

• Economic Uncertainty — IT Malaise and Market Volatility

• Geopolitical Turbulence — Sovereignty Under Emerging Fragmentation

• Global Supply Chain Resiliency — Push for Diversification

• Cybersecurity and Risk — Building Resilience Against Multiplying Threats

• The Digital Business Imperative — Competitiveness and Outcomes

• Everything as a Service Intensifies — Transforming Models to Drive Change

• Dynamic Work and Skills Requirements — New Work Mode Era

• Shifting Tech Regulatory Landscape — Navigating Risk and Opportunity

• Operationalization of ESG — Measuring and Implementing Sustainability

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