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Data driven insights that deliver understanding, improvement and optimization of your technology capabilities and improved business enablement.

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Improve your organization’s technology insights

IT Intelligence Assesment

Automated quality and ISO standardized size measurement of your user stories to prevent rework and improve productivity and quality of your applications.

6 weeks

Simple

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Team Performance Optimization

Improving agile team performance through quantitative measurement techiques that provide improved visibility into the process. Benchmarking for objective performance assessment.

6 weeks

Simple

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Software Quality and Risk Assessment

Automated assessment of application portfolio to triage readiness for cloud migration: ready, refactor, retire, rebuild, or remain onsite decisions. Act to prioritize applications for crowd migration.

3 weeks

Simple

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Intelligent Requirements Management

Accurately forecast project costs in a repeatable fashion based on international standards. Create objective, auditable and defensible estimates.

4 weeks

Simple

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Application Landscape Assessment

Automated code health assessment of an entire application portfolio within a few weeks to get insights into your software elegance, resiliency, agility, cloud readiness and open-source safety.

3 weeks

Simple

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Software Cost Estimation and Monitoring

Accurate professional software estimation by renowned certified expertsof key projects to avoid budget and schedule overruns.

4 weeks

Simple

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Value, Benefit and Cost Management

Improving agile team performance through quantitative measurement techiques that provide improved visibility into the process. Benchmarking for objective performance assessment.

6 weeks

Simple

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Cloud Readiness Assessment

Automated assessment of application portfolio to triage readiness for cloud migration: ready, refactor, retire, rebuild, or remain onsite decisions. Act to prioritize applications for crowd migration.

3 weeks

Simple

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IT Intelligence Solutions

Build the business case for IT Intelligence!

In the IT Intelligence Assessment, we are doing a deep-dive into your organization, your ways of working, and the measurement and monitoring systems you have already in place.

This assessment helps us to understand in which areas improvements are necessary and possible. This allows us to build a business case for implementing IT Intelligence into your organization, e.g., Team Performance Optimization, Intelligent Requirements Management, Software Estimation and Monitoring, Software Quality and Risk Assessments and or Value, Benefits and Cost Management. An Application landscape Assessment is part of the IT Intelligence Assessment.

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Application Landscape insights

Overview of the application landscape, including per application insights into size, technology, quality, cloud readiness, open-source safety, technical debt and more.

Understanding the way of working and improvement areas

Understanding the team structure, workflow, e.g., requirements handling, (agile) practices, backlog prioritization, bug counts and rework rates.

Building the Business Case

The assessment results in a proposal to improve the organization using IT intelligence services, including an estimation of the benefits (business case).

Understanding High and Low performing teams is the 1st step to improve!

We help the teams to improve product quality in a very targeted and hands-on way (reducing risk) and to improve team performance while showing senior management the trends in performance and benchmarks.

Many organizations have moved to an agile way-of-working and are struggling to understand if their value creation function is still up to par. Often, agile development results in lots of rework and other tasks that don’t contribute to developing functionality. Team Performance Optimization shows the (trends in) team performance (productivity, cost efficiency, process quality, delivery speed) and product quality, compared to industry averages.

Team performance and benchmark.

Trends in productivity, cost efficiency, delivery speed, process quality and product quality measured using international standards and best practices.

Teams improve and produce better quality.

Fix critical defects in the code in a targeted way, understand the entire application and become more productive, faster, cheaper and happier!

Understand your Open-Source safety.

The known vulnerabilities that reside in the used versions of Open-Source components and the risks in the licenses thereof.

Improve or modernize your legacy to a modern application!

Many customer organizations possess old, large, critical applications that are mission-critical yet feared for maintenance due to low maintainability and loss of original developers. They require maintenance to manage security and production risks. Modernization, like transitioning to microservices, is a potential necessity.

The Software Quality and Risk Assessment service evaluates code quality against notable standards like ISO 25010, ISO 5055, OWASP, and others, encompassing over 2000 rules, with some deemed critical, especially those concerning security. It scans for rule violations in application code, impacting reported health factors: Robustness, Security, Efficiency, Changeability, Transferability, and Maintainability. Additionally, it measures and reports on technical debt, technical size, and functional size (automated function points). IDC Metri offers a comprehensive application blueprint, visually displaying dependencies and interactions across components, classes, frameworks, and modules on multiple levels.

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Management insights to understand the risks.

A Health (management) dashboard with the (trends in) the health factors and scores.

Unprecedented insights into the architecture.

A complete blueprint of the application, allowing to make very fact impact analysis and modernization choices based on facts.

Improve quality, reduce risk, modernize the app.

Dashboard shows critical code violations, their impact, and solutions. IDC Metri consultants devise a cost-effective improvement plan, including software and open-source analysis.

Better user stories result, less rework and defects!

Better quality requirements can save up to 70% of the rework during sprints and results in significant lower incident volumes in production.

Few organizations fully realize the impact of poor requirement management. In practice, many defects can be traced back to poor requirements management, as well as a lot of rework during the development process. The Intelligent Requirements Management services allows you to automatically check the quality of written user stories and to measure the functional size of these. Knowing the functional size is an important factor for estimation and prioritizing as well as managing the progress of a certain improvement initiative. To improve the quality of the user stories before they go into the development team ensures a minimum of rework during tests and results in lower incident volumes, which in turn improves the team performance.

Improved requirements quality

Conciseness, completeness, consistency, redundancy, clarity, etc.

Requirements complexity visualization

CRUD analysis, auto-generated Usecase models, class models, etc.

Generated test scenario’s

Flow charts, scope management, functional size (ISO).

Complete technical insights of your entire application portfolio in weeks!

The ALA service measures a number of application characteristics of the applications in a portfolio in a short period of time, e.g., quality (elegance, resiliency, agility), business impact, cloud readiness (cloud blockers and roadblocks), open-source safety, size, etc.

The result is a detailed overview on both portfolio level as application level which is the basis for fact-based decision-making regarding cloud migration, modernization, mergers & acquisitions (technical due diligence), open-source safety improvements, etc.

Automated Modernization advice (5R model)

The technology automates advice on open-source component versions, highlighting known vulnerabilities and upgrade solutions, alongside a modernization roadmap based on the 5R model (rehost, revise, rebuild, refactor, replace).

Automated Open-Source safety advice

Identify the known vulnerabilities and license risk of your current open-source components, including advice to upgrade to newer versions.

Software Health assessment

Understand your portfolio’s application resiliency, agility, and elegance on technology, application, and portfolio levels, for example, for technical due diligence.

Accurately estimate the cost and duration of your project

Get insight in a realistic effort, schedule, and cost, based on ISO standards for functional size, proven parametric models and peer data selected from over 15,000 realized software initiatives.

The result is a size measurement based on industry standards that leads to a cost estimate that is fully based on peer projects that have been carried out under comparable circumstances in a similar type of business area with a team with comparable knowledge and experience.

IDC Metri analysts are certified to translate your requirements into an ISO-standard sizing, which may be audited by external parties when required. We also have ICEAA Software Cost Estimation certified analysts to build a cost estimation model for your software initiative that is defensible towards the project sponsor and other stakeholders.

After the estimate, the actuals are monitored, which may result in changes to the estimate and early warning signs to support decision making.

Functional size measurement

Certified analysts measure the functional size of the user requirements using an ISO standard, which results in a clear view of the functional size to be realized.

Accurate Software Estimation

Using estimation characteristics, constraints, data, models and more to make sure the estimate is realistic, so that the chance of overruns is minimal.

Monitoring

Especially in agile, new data is available after every sprint. How much functionality was produced, how much rework was there and how many hours were spent? Are we still on schedule?

Based on customer request, this service evaluates your organization’s value creation, benefits management, and/or IT cost functions.

Value management assesses the Project Portfolio process, offering improvement advice. Optionally benchmarks development teams, analyzing their work methods, adopted best practices, and effort allocation between new functionality and non-value tasks. Objective metrics are gauged and market compared.

Benefits management reviews assumptions in change initiative business cases, verifying post-project benefits with IDC Metri’s help, aiding future business case improvements.

Cost Management addresses significant IT expenses, aiding cost reduction, especially on external vendors. IDC Metri identifies the total cost profile, possibly implementing Technology Business Management (TBM) for better technology investment translation to business value, or employing FinOps techniques like Cloud Economics study. The entry-level service pinpoints IT cost allocation, invaluable for many organizations lacking this insight.

Which teams are performing

Benchmark internal teams to identify where and how they are performing and share best practices

Teams’ performance against market peers

Determine if your development efforts are market competitive

Improve team practices

Prescriptive advice to improve cost, quality, productivity in development teams

Easily identify what is ready for cloud migration

Automated assessment of application portfolio to triage readiness for cloud migration: ready, refactor, retire, rebuild, or remain onsite decisions. Act to prioritize applications for crowd migration. Cloud transitions are marked by invoices exceeding expectations and unexpected costs.

Quickly understand application portfolio suitability for cloud migration. Traditional analyses can take months, which delays the migration and increases costs. Cloud Readiness delivers a detailed verdict within a couple of weeks. It enables companies to decide and move more rapidly and triage their investments and priorities.

Focused cloud migration

Understand ease of cloud migration across the portfolio to prioritize

Target effort to value

Objective assessment of migration ease to drive migration selection

Focus on priorities

Align IT to business speed through rapid analysis of the entire portfolio

Meet the IDC Metri Team

Diederik Wortmann

Senior Consultant IT Benchmarking

Maurice Smit

Senior Consultant IT Benchmarking

Thomas Gordijn

Principal IT Sourcing

Yanniek Sieben

Senior Consultant IT Sourcing

Harold van Heeringen

Principal Consultant

Let’s discuss your needs together.

Understanding Performance Based on Peers

Market comparisons that drive improved decision making and actionable change. Understand how you are positioned against peers to drive informed change.

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Cloud Economics

Get control over your cloud spend. Understand your cloud bill, optimize the rates and utilization of your cloud resources. Align your organization to track performance and make real-time decisions.

4-6 months

High

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Deal & Bid Support

Drive an effective process that creates the best outcome in sourcing initiatives. Include market intelligence to short-list vendors and save time, effort and process cost.

6 weeks

Medium

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IT Service Cost Management

Assess internal IT cost and performance and benchmark against peers. Understand and act on where your IT is underperforming with advice on improvement actions.

10 weeks

Medium

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IT Staffing Assessment

Cost benchmarking. Assessing the cost efficiencies of your internal technology services against peer organizations. For do it yourself IT. Maturity modelling and staffing assessment can be part.

9 weeks

Medium

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IT Supplier Performance Management

Establish effective contract management by controlling the contracted services, agreements and actions for both the supplier and buying organization. Enables businesses to make the most of their contracts, avoid risks and control costs.

9 weeks

Simple

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Contract Lifecycle Management

Establish effective contract management by controlling the contracted services, agreements and actions for both the supplier and buying organization. Enables businesses to make the most of their contracts, avoid risks and control costs.

12 – 19 weeks

High

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Spend Analysis

Gain a 360 degrees insight in your IT spend by assessing the general ledger. What are the cost drivers? How well is Finance Aligned with IT? And which services are associated with this spend?

4 – 8 weeks

Medium

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IT Benchmarking Solutions

Prepare your organization for the new reality of cloud

Cloud comes with opportunities, but also with challenges. The flexibility, scalability and ease of use make the cloud powerful, but many organizations struggle with the consequences on their spend and cost control.

After the shock of the migration comes the bill shock from the cloud provider: spend exceeds budgets and expectations. The bill itself gives little clue on where the spend is being done, and what can be done to reduce it.

Based on the FinOps® framework Cloud Economics helps you to take control over your cloud spend again by locating optimizations and getting your organization ready to keep it under control by setting up processes and tools, and training people to enable your organization to do it by itself.

CE delivers tangible, actionable recommendations to guide organizations to reduce costs and optimize cloud workloads.

It is systematic, quantitative, comprehensive, data-driven, and repeatable with demonstrated and quantified value for clients. Benchmarks against the industry to understand positioning and provide data-driven negotiation.

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Reign in your costs

Targeted and actionable recommendations on where and how to optimize cloud spend.

Regain control

Processes, tools, tips and tricks to gain control over your cloud spend.

Create accountability

Demonstrate the follow up and results optimizations to stakeholders.

Contract better when sourcing

Vendors are experts at bidding and contracting. Most clients aren’t because it is not their day job. Have IDC experts assist you in leveling the field.

Drive an effective process that creates the best outcome in sourcing initiatives. Include market intelligence to short-list vendors and save time, effort and process cost.

The contracting process for a new or existing partner can be as complicated and confusing as the selection itself. IDC simplifies and standardizes the process with its consistent framework to ensure improved outcomes, faster and more effectively and with less pain. We support clients through the process of contracting a new services provider. IDC helps manage the negotiation and contracting processes. We can supply key terms and conditions to ensure a performative contract, benchmark the proposed vendor pricing model against similar contracts and services to aid in getting a market conform contract.

Get better deals

Data on what others are paying and best practice negotiation tactics

Deals that meet goals

Performance based contracts that incentivize for your needs

React quickly

Address project challenges before they become business headaches

Optimize and benchmark your IT organization

Assess internal IT cost and performance and benchmark against peers. Understand and act on where your IT is underperforming with advice on improvement actions. Identify technology and process debt to drive efficiency.

Cost benchmarking. Assess the cost and performance efficiencies of your internal technology services (or parts) against peer organizations or outsourced options. Act on cost insights to reallocate budget or for investment requests. Provide object, data-driven arguments to support technology investments.

ITSCM provides benchmarked, data-driven evidence on how to drive efficiencies and areas for cost improvement. It provides IT organizations fact-based points for budgeting and showing value to the business. Helps re-direct investments from inefficiency to business enablers.

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Drive cost efficiencies

30% of IT costs are inefficient. Identify and address those hurdles

Visibility into technology dollars

Technology proliferates. Regain visibility and insight into where technology dollars go

Redeploy capital

When budgets are tight, identify debt and inefficiency and redirect budget to value

Optimize your IT organization for today and the future

IT staffing assessment to answer the questions: How should IT establish or shape its organization to address current requirements and evolve to meet future organizational needs?

IDC guides IT in optimizing their workforce for current and future value. Understanding whether IT is properly staffed, structured and skilled to meet current and future organizational needs based on business goals and referenced to peer groups.

The service offers benchmarked, data-driven analysis and helps direct staffing investment. It identifies whether staffing (number and roles) meets current needs and whether staff roles need augmenting for the future. The service further maps staff roles to industry standards to assess appropriate roles and provide a logical structure to organizational roles that improves hiring, staffing and compensation processes.

Organizing and staffing to need

Fact-based insights into roles, structure and staffing to meet business requirements

Staffing versus peers

Address the challenge to validate your staffing. Benchmarks to answer the challenge

Map staff roles to standards

Easier compensation comparisons and hiring against industry standard roles

Get the value from your vendors you pay for

Understand the price and performance value of your sourcing partners through market benchmarking of price and performance. Rightsize and improve sourcing relationships. Continuous improvement of sourcing relationships.

It is hard to assess whether the outsourced or MSP service you receive is market price and performance conform. Answering the business question, ‘Are we getting a good deal from this relationship’ is harder than anticipated.

Benchmarking the services contracted against market performance and costs peers gives clients a clear understanding where their sourcing partner is performative and where they aren’t. This provides sourcing relationships mid-course corrections or drives improved contracting for future contract renewals or new sourcing projects. Clients and vendors have seen struggling relationships repaired for mutual benefit. It helps clients avoid the effort of changing sourcing providers by allowing the provider to improve their performance to market value. A win-win for both the client and the sourcing provider.

Continual contract market conformance

Has a good contract become bad as the market has evolved and resolving it

Get the value paid for at the right cost

Apply the appropriate KPIs to ensure value is delivered for the business and IT

Ending the invoice disputes

Objective advice on structuring price x quantity and structuring services and cost

Contract Lifecycle Management

Manage your contract objectives, risks and supplier relationships effectively during the whole contract lifecycle. Do you have a solid foundation for effective and efficient contract management that spans contract creation to completion?

Optimizing IT contracts to achieve objectives that align to the business requires proactive management and control of contracted IT services. This includes timely identification and management of contract risks and managing costs within the contract using an organization-wide standard process.

IDC’s Contract Lifecycle Management provides a framework based on proven contract management methods and market practices to design and implement the contract management function for your IT organization. It ensures that contract management is embedded in the organization and processes where optimal support can be realized through tooling.

Contract management scenario

Leverage your contract management activities and focus on the contracts that need (full) contract management.

IT, Procurement, Legal and Finance alignment

Being able to manage all aspects of the contract through alignment with finance, legal and procurement processes and documentation.

Insights in contract risks and opportunities

Actively manage the contract to gain timely insights for improving contracts and vendor relationships and getting the most value out of IT to support your business.