Analyst Location
United States
Coverage
Regions
Denise Lund
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RingCentral announced the availability of its POTS line replacement solution as an add-on to its RingEX UC&C solution. The August 2024 press release included details about the POTS replacement's technical capabilities, but most importan...
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As UCaaS Solutions Begin to Appear in CCaaS Portfolios, Telecom Service Providers Should Take Notice
NICE 1CX, a turnkey UCaaS solution, was introduced at the recently completed series of NICE Interactions 2024 events. This OEM-provided UCaaS solution from 3CX offered by NICE is available only as an add-on integrated service to NICE CCaaS.... -
Microsoft Teams continues to enhance the capabilities of Copilot for Teams, and the latest update enhances users' ability to draft messages with different tones in Teams chat and channels. It is yet another incremental push toward making th...
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This IDC Market Analysis Perspective (MAP) provides an analysis of the worldwide unified communications and collaboration (UC&C) market. Designed to provide clients with the opportunity to engage with IDC's communications analysts on th...
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This IDC Market Perspective discusses the unfolding of unified communications and collaboration (UC&C) solutions for employee and customer engagement. The unified communications and collaboration market has undergone significant transfo...
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This IDC Tech Buyer Presentation highlights for IT buyers that the growing priority by solution providers on AI in UC&C solutions is changing along with what criteria matter when choosing a UC&C solution."Beyond the age-old UC&C...
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Business IP Phone Services: Service Provider Strategies & Drivers
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GTM Strategies Define Success in Cloud-based UC&C Market
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IDC Tech Buyer Presentation: BYOC in UC&C
More results for Planned Research