target audience: TECH SUPPLIER Publication date: Dec 2022 - Document type: IDC Survey Spotlight - Doc Document number: # EUR149919722
How Mature Are SMB Customers and SMB-Focused Partners when It Comes to Cloud?
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Abstract
This IDC Survey Spotlight analyzes small and medium-sized business (SMB)-focused partners' cloud maturity and to what extent it has changed within this year. It also compares the cloud maturity of SMB-focused partners and SMB customers, as the same question was asked within IDC's 2022 European Partner Survey and within IDC's 2022 European Multicloud Survey. Findings and analysis in this survey spotlight are based on a data cut from the wider European Partner Survey. In this data cut, we look at SMB-focused partners, defined as those that derive 70% or more of their revenues from the SMB segment. SMB customers are defined as companies with a range of 100 to 499 employees. IDC surveyed 142 SMB-focused partners in the European Partner Survey and 352 SMB customers within the European Multicloud Survey.