target audience: TECH SUPPLIER  Publication date: Sep 2023 - Document type: IDC Survey - Doc  Document number: # EUR151235923

European Enterprise Communications and Collaboration Survey, 2023: Attitudes Toward Managed Edge and Content Delivery Services

By:  Melissa Holtz-Fremeijer Loading

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Abstract


This IDC Survey summarizes key trends around content delivery network (CDN) and edge-based solutions based on IDC's 2023 European Enterprise Communications and Collaboration Survey (ECS). The presentation analyzes market trends and indicates potential growth areas within countries, industries, and business size segments.

IDC's annual European Enterprise Communications and Collaboration Survey is a must-have for network and services vendors. It provides insight into the priorities and strategic intentions of network executives, offering guidance for vendors' strategy planning and market positioning. The survey covers topics such as wide-area networks (WANs), hybrid networks, network infrastructure, software-defined networks (SDNs), cloud, unified communications, video, contact centers, data and voice services, network life-cycle services, provider selection criteria and preferences, and overall trends in the telecommunications sector.

Results are provided for 16 European countries (Austria, Belgium, the Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, the Netherlands, Poland, Romania, Spain, Sweden, Switzerland, and the U.K.), 11 verticals (finance, manufacturing and life sciences, resources and construction, media and entertainment, professional services, transportation and logistics, energy, retail, hospitality and wholesale, government, education, and healthcare), and seven business size segments (50–99 employees; 100–249 employees; 250–499 employees; 500–999 employees; 1,000–2,499 employees; 2,500–9,999 employees, and 5,000 or more employees).

This presentation also features results from IDC's 2023 EMEA Edge to Core Infrastructure Survey, an annual survey that analyzes how European enterprises approach selecting, buying, and running their IT infrastructure — mainly across on-premises and co-location environments — as well as how this relates to their use of public cloud and edge services. These results are based on 1,626 responses from CIOs, IT leaders, and IT management across seven Western European and three Central and Eastern European countries.



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