Meredith Whalen

IDC
Analysts
Current: Meredith Whalen

Meredith Whalen

Chief Research Officer, IDC

IDC Link
Analyst Research

Responding to COVID-19: An Evolving Playbook for Customer Experience

Mar 2020 | IDC Link | Doc # lcUS46141420

By: Alan WebberProgram Vice President, Customer Experience, Meredith WhalenChief Research Officer, IDC

The COVID-19 pandemic has reset, in a very short time frame, much of our daily lives and thus has altered, likely forever, how customers and brands engage and interact. As a result, brands will need to rethink what customer experience means...

Scaling DevOps in the Future Enterprise: Future Enterprise Planning Guide

Sep 2021 | Tech Buyer Presentation | Doc # US48217521

By: Meredith WhalenChief Research Officer, IDC, Jim MercerResearch Director, DevOps & DevSecOps, Serge FindlingVice President of Research, Digital Transformation, Martha RoundsResearch Director

This IDC Tech Buyer Presentation is part of IDC's Future Enterprise Planning Guide series. Each module delivers key overviews, targeted advice, and peer insights to guide users through key parts of the digital transformation (DX) process.Sc...
The CIO's Guide to Future Enterprise: Future Enterprise Planning Guide

Aug 2021 | Tech Buyer Presentation | Doc # US48005421

By: Meredith WhalenChief Research Officer, IDC

This IDC Tech Buyer Presentation is part of IDC's Future Enterprise Planning Guide series. Each module delivers key overviews, targeted advice, and peer insights to guide users through key parts of the digital transformation (DX) process.Ex...
The Transformation of Enterprise Software: The 4Ps — Past, Present, and Future

Apr 2021 | Market Perspective | Doc # EUR147592221

By: Philip CarterPhilip Carter, Group Vice President, European Chief Analyst and WW C-Suite Tech Research Lead, Frank Della RosaResearch Director, SaaS and Cloud Software, Matthew EastwoodSenior Vice President, Enterprise Infrastructure, Cloud, Developers and Alliances, Robert ParkerSenior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research, David ReinselSr. Vice President, Global Datasphere, IoT, Mobility, Security, Consumer, Semiconductors, Telecom, Client Computing and Imaging/Print/Document Solutions, Mark ThomasonResearch Director, Meredith WhalenChief Research Officer, IDC

This IDC Market Perspective highlights how the enterprise software market is in a state of transformation. The software product that will be leveraged by the Future Enterprise will be modular and based on open microservices. It will be pric...

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