Chris Barnard

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Current: Chris Barnard

Chris Barnard

Vice President, European Infrastructure and Communications

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Analyst Research

Cisco CX Flagship Service: Business Critical Services 3.0 Updates to Meet User Requirements

Jun 2019 | IDC Link | Doc # lcUS45196019

By: Leslie RosenbergResearch Vice President, Network Life-Cycle Services and Infrastructure Services, Chris BarnardVice President, European Infrastructure and Communications, Roz ParkinsonResearch Manager, EMEA Enterprise Networks and Life-Cycle services

As Cisco invests more heavily in software and subscription services, Cisco Customer Experience (CX) is one of the key bets of CEO Chuck Robbins. To drive growth in subscription offerings, (on-time) renewals, and professional services, Cisco...
CEO Departure Will Test Vodafone Business Appetite for Change

Feb 2019 | IDC Link | Doc # lcEMEA44852219

By: Chris BarnardVice President, European Infrastructure and Communications, John DelaneyAssociate Vice President, European Mobility, Kevin RestivoResearch Manager, European Enterprise Mobility, Rosie SecchiResearch Manager, European Wireless and Mobile Communications

Vodafone Business announced on February 6, 2019, that its CEO Brian Humphries is stepping down after two years in post. Humphries initiated some big changes during his tenure as CEO; following his departure, we will see how deeply rooted th...
Cisco Amplifies Its CloudCenter Suite of Services to Bolster "Data Center Anywhere"

Feb 2019 | IDC Link | Doc # lcUS44834919

By: Leslie RosenbergResearch Vice President, Network Life-Cycle Services and Infrastructure Services, Roz ParkinsonResearch Manager, EMEA Enterprise Networks and Life-Cycle services, Chris BarnardVice President, European Infrastructure and Communications

At Cisco Live in Barcelona, Spain, Cisco announced new architectures and services that support data and applications wherever they reside or are deployed. These announcements extend the "data center anywhere" vision through a series of prod...

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New Global Company — NTT Ltd. Combines NTT Communications, Dimension Data, and NTT Security

Jul 2019 | Market Note | Doc # EUR145332819

By: Leslie RosenbergResearch Vice President, Network Life-Cycle Services and Infrastructure Services, Courtney MunroeGroup Vice President of Worldwide Telecommunications Research, Chris BarnardVice President, European Infrastructure and Communications, Roz ParkinsonResearch Manager, EMEA Enterprise Networks and Life-Cycle services

The international businesses of NTT Communications, Dimension Data, and NTT Security are being integrated into a new global operating company called NTT Ltd. as per July 1, 2019. IDC believes that the new entity will have a profound effect ...
Cisco Customer Experience: After One Year, What's New and What's Stayed the Same

May 2019 | Market Note | Doc # US45042019

By: Chris BarnardVice President, European Infrastructure and Communications, Alejandro FloreanVice President Consulting & Strategic Solutions, Latin America, Leslie RosenbergResearch Vice President, Network Life-Cycle Services and Infrastructure Services, Elaina StergiadesResearch Manager, Software and Hardware Support Services

This IDC Market Note discusses announcements made at the annual Cisco Customer Experience (CX) Summit. During the Cisco CX Summit, the company articulated that Cisco CX is more than an organization (formerly Cisco Services) but is a strateg...
Avaya Engage 2019: Experiences That Matter

Mar 2019 | Market Note | Doc # US44893318

By: Chris BarnardVice President, European Infrastructure and Communications, Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C)

This IDC Market Note discusses the Avaya Engage 2019 event for clients, partners, and industry analysts held January 20–23 in Austin, Texas. It summarizes IDC's opinion on Engage 2019 and discusses some important next steps for the company....

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Analyst Location

Netherlands

Coverage

Telecommunications infrastructure, Unified communications and collaboration

Regions

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Planned Research

Team member of

eBusiness Strategies, Network Infrastructure