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Rob Brothers

Program Vice President, Software and Hardware Support and Deployment Services

Rob Brothers is a Program Vice President for IDC's Software and Hardware Support and Deployment Services program, and a regular contributor to the Infrastructure Services: Transforming the Datacenter research practice. He focuses on worldwide support and deployment services for hardware and software, and provides expert insight and intelligence on how enterprises should be addressing key areas for datacenter transformation. IT hardware services covered include IoT devices, converged infrastructures, storage, servers, client devices, networking equipment, and peripherals. Software covered includes software defined infrastructures, cloud support, operating systems, databases, applications, and system software. Mr. Brothers draws on decades of industry experience to provide insights and actionable advice to assist vendors in developing, marketing, and delivering IT services. His areas of expertise include, but are not limited to, enterprise storage, server, networking, client device and high-availability and mission-critical support services, virtualization and transformational services and channel and partnering strategies.

Mr. Brothers joined IDC from Endeavor Services Group where he was director of services. In this role, he developed and implemented hardware and software support programs and advised customers on how to transform their datacenters to become more operationally efficient through the use of technology.

Rob holds a Bachelor’s Degree in Marketing from Northeastern University.

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This IDC Market Analysis Perspective provides detailed information on the software and hardware support and deployment services landscape. It considers the overall condition of the market in 2017, the key competitors, and evolving trends — ...
This IDC study presents the 2017-2021 market sizing and growth rates for the worldwide Internet of Things (IoT) services market."Service providers have a real opportunity in the IoT services market to show significant value to their custome...
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What Enterprise Datacenter Customers Want (and Need)

May 04, 2017 - Framingham, MA United States