Rob Brothers
Hewlett Packard Enterprise (HPE) announced on May 2, 2023, a change in the name of its services organization to meet expanding requirements across its diverse customer base. The HPE Pointnext organization will now be HPE Services, and the H...
Last week Lenovo introduced Premier Support Plus, an expanded support offering that builds on Lenovo Premier Support for organizations that are looking for robust preventive support capabilities paired with fast access to help when needed. ...
This IDC Survey Spotlight, derived from IDC's November 2022 Services Attach Rate Study, offers insights into how customers are prioritizing services over product. This document shows that companies are relying on outside providers to create...
This IDC Perspective discusses enterprises' need to keep downtime out of a mission-critical environment. Complex mission-critical applications and IT environments as a whole need to be supported differently than they have in the past."The c...
This IDC Market Perspective examines the developments and enhancements of optimization services and provides guidance on how players in this space, technology manufacturers, systems integrators, telecommunications providers, and public clou...
DC Support and Deployment Services 2022-2027 Forecast
IDC's Worldwide Dedicated Cloud Infrastructure and Services Taxonomy
Providing Cost-Effective PC Life Cycle Strategies to Create Better User Experiences
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Big Data, Analytics and Cognitive, IT Executive Programs Analyst Team