Graham Fruin
While acquiring Fuze will deliver an immediate boost to 8x8's market share in the European market including in France, which has proven to be a challenging market for 8x8, and an upselling opportunity for adjacent products such as contact c...
On November 9, 2021, RingCentral and Mitel announced a strategic partnership that makes RingCentral's Message Video Phone (MVP) Mitel's sole UCaaS solution for Mitel's customer base. While the impact on the cloud communications market and t...
The rapid decline of legacy time-division multiplexing (TDM) voice services will shrink that portion of the market over the forecast period as it heads toward its eventual end. This has not hampered market growth as voice is still an import...
This IDC Presentation highlights updates for the last quarter of 2022. It illustrates revisions in forecasts and competitors' year-to-year performances by unified communications and collaboration (UC&C) technology in Europe. It also sho...
This IDC Presentation highlights updates for the 2Q22 release. It illustrates revisions in forecasts and competitor performances for the contact center market in Europe. It also showcases survey data on business buying patterns. The latest ...
European Collaborative Applications Market Shares, 2022
European Enterprise Communications Survey, 2023: Attitudes Toward Unified Communications Solutions
European Enterprise Communications Survey, 2023: Attitudes Toward Voice and Unified Communications Services
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