Graham Fruin
While acquiring Fuze will deliver an immediate boost to 8x8's market share in the European market including in France, which has proven to be a challenging market for 8x8, and an upselling opportunity for adjacent products such as contact c...
On November 9, 2021, RingCentral and Mitel announced a strategic partnership that makes RingCentral's Message Video Phone (MVP) Mitel's sole UCaaS solution for Mitel's customer base. While the impact on the cloud communications market and t...
On May 10, 2021, Verizon Business and RingCentral Inc. announced a strategic partnership to bring RingCentral's Message Video Phone (MVP) solution to enterprises. Specifically: The service will be co-branded "RingCentral with Verizon" and w...
This IDC Presentation highlights the updates for the last quarter of 2021. It illustrates revisions in forecasts and competitor year-to-year performances by unified communications and collaboration (UC&C) technology in EMEA. It also sho...
This IDC Market Note examines key points raised in 8x8's two-day analyst event, held online on March 16 and 17, 2022. The event provided a detailed overview of 8x8's contact center improvements and plans regarding its Experience Communicati...
This IDC Market Analysis Perspective provides an overview of the current state of the European unified communications and collaboration (UC&C) market. The market's main components include UC collaboration, managed/hosted voice/UCaaS, IP...
Europe UCaaS market share 2021
European Enterprise Communications Services, 2022: Scope and Definitions
European Enterprise Communications Survey, 2021: Attitudes Toward Voice and Unified Communications Services
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