Highlights from the 2018 European SAS Conference for Industry Analysts

Aug 2018 | IDC Perspective | Doc # EMEA44181018

By: Philip CarnelleyAVP, European Software Group, Helena SchwenkResearch Manager, European Software, Maggie SlowikSenior Research Analyst, Milan KalalProgram Manager, Internet of Things, Central and Eastern Europe, Andrea SangalliAssociate Research Director, Lorenzo VeronesiResearch Manager, EMEA, Chris PennellResearch Director, IDC Government Insights, Silvia PiaiSenior Research Manager, EMEA

This IDC Perspective provides an overview of the key highlights from the annual European SAS Conference for Industry Analysts, which took place in Dubrovnik, Croatia, on May 30-June1. The three-day event featured updates on SAS' product por...

Dassault Systèmes 2018 Industry Analyst Meeting: Digital Transformation to Industry Renaissance from the Healthcare and Life Sciences Perspective

Aug 2018 | IDC Perspective | Doc # EMEA44161418

By: Silvia PiaiSenior Research Manager, EMEA

This IDC Perspective analyzes Dassault Systèmes' recent industry analyst meeting, which took place at its headquarters in Vélizy-Villacoublay, near Paris. This two-day event provided updates on recent developments and in-depth information o...

IDC's Worldwide Digital Transformation Use Case Taxonomy, 2018: Customer Experience

Jun 2018 | Taxonomy | Doc # US43978418

By: Alan WebberResearch Director, Digital Strategy & Customer Experience, Gerry BrownResearch Director, European Software Group, Greg GirardProgram Director, Worldwide Omni-Channel Retail Analytics Strategies, Leslie HandVice President, IDC Retail Insights, Jordan JewellSenior Research Analyst, Digital Commerce and Enterprise Applications, Wayne KurtzmanResearch Director, Gerry MurrayResearch Director, Marketing and Sales Technology, Silvia PiaiSenior Research Manager, EMEA, Kathleen SchaubProgram Vice President, CMO Advisory & Customer Experience, Mary WardleyProgram Vice President, Loyalty and Customer Care, Melissa WebsterProgram Vice President, Content and Digital Media Technologies

This IDC study discusses digital transformation (DX) in the customer experience that companies provide and its influence on prioritizing use cases for investment as well as the strategic priorities and programs that are driving technology s...