target audience: TECH BUYER  Publication date: Mar 2024 - Document type: IDC Perspective - Doc  Document number: # US51936424

Skills for the AI-Enabled Business: A 2024 Enterprise Planning Guide


  • Amy Loomis, Ph.D. Loading
  • Gina Smith, PhD Loading
  • Zachary Chertok Loading
  • Meike Escherich Loading
  • Leonardo Freitas Loading
  • Wayne Kurtzman Loading
  • Neil Ward-Dutton Loading
  • Tony Olvet Loading
  • Alicia Mokwa Loading
  • Sam Halwani Loading


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Table of Contents

  • Executive Snapshot

    • Figure: Executive Snapshot: Skills for the AI-Enabled Business — A 2024 Enterprise Planning Guide

  • Situation Overview

    • Figure: Impact of Automation Technologies on Employee Experience: 2021 Versus 2023

    • Why Do Skills Matter Now?

    • Figure: AI and Skills for Business Growth

    • AI and GenAI: Changing the Way Work Gets Done

    • From Create to Co-Create

    • From Information to Innovation

    • Figure: Prioritized Benefits When Partnering with External Services Providers for GenAI

    • Emerging Skills and New Roles for AI and GenAI

    • Figure: Skills Development Framework Circa 2030 — AI-Ready Skills

    • IT Skills

    • Human-Centric Skills

    • New Skills and Changing Functional Roles

    • New Ways of Learning and Engaging AI and GenAI

    • Figure: Using GenAI to Improve IT Training Outcomes: North America

  • Advice for the Technology Buyer

  • Learn More

    • Related Research

    • Synopsis