target audience: TECH BUYER  Publication date: Mar 2024 - Document type: IDC Perspective - Doc  Document number: # US51936424

Skills for the AI-Enabled Business: A 2024 Enterprise Planning Guide


  • Amy Loomis, Ph.D. Loading
  • Gina Smith, PhD Loading
  • Zachary Chertok Loading
  • Meike Escherich Loading
  • Leonardo Freitas Loading
  • Wayne Kurtzman Loading
  • Neil Ward-Dutton Loading
  • Tony Olvet Loading
  • Alicia Mokwa Loading
  • Sam Halwani Loading


Get More

When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.

Related Links


The IDC Perspective emphasizes the increasing IT skills gap affecting global organizations, with 62% of IT leaders attributing missed revenue growth to this issue. The study highlights the urgent need for businesses to plan for AI skills and roles, especially with the rise of generative AI (GenAI). The research also reveals a shift in business leaders' perspectives, predicting that automation technologies will impact employee experience more than eliminating roles. The study underscores the importance of reskilling, with 58% of CEOs expressing a lack of confidence in their organization's ability to deliver on AI initiatives due to skills gaps.

"Automation has long impacted human activities, but evolving AI and GenAI use cases are different," said Amy Loomis, PhD, research vice president, Future of Work, "AI requires its own skills development across IT and LOB (not just IT). It also supports rapid and personalized skill development experiences across the workforce. IT and business leaders will need to adjust their approaches to skills development for AI technology to effectively drive business value."


Do you have questions about this document
or available subscriptions?