target audience: TECH SUPPLIER  Publication date: Oct 2023 - Document type: Market Forecast - Doc  Document number: # EUR151308923

European Unified-Communications-as-a-Service Forecast, 2022–2027


  • Oru Mohiuddin Loading
  • Graham Fruin Loading


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This IDC Market Forecast analyzes the European UCaaS market over the 2022–2027 forecast period.

"Voice is an integral part of the communications and collaboration stack, and combined UCaaS and CCaaS solutions will become more common as connecting the front and back offices on the same platform creates greater benefits for users," said Graham Fruin, senior research analyst, IDC European Unified Communications and Collaboration.


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