Oru Mohiuddin
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RingCentral held its industry analyst event from February 26 to 28, 2024, highlighting 25 years of providing connected business solutions to organizations to help optimize customer and employee experiences. As the company transitions to sup...
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Mitel's acquisition of Unify, announced in January 2023, is now complete. The two companies complement each other in terms of their products and services, target segments, vertical focus, as well as geographical presence. The combined compa...
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This IDC Web Conference Proceeding highlights key trends that will guide the EMEA region's digital future and presents the top predictions for EMEA in 2024 and beyond.The arrival of generative AI (GenAI) technologies has shifted the paradig...
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This IDC Survey Spotlight looks at how to succeed in marketing integrated UCaaS and CCaaS platforms. Although they are relatively new in Europe, the market is resonating well to an integrated business communication platform for employee and...
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This IDC Market Note highlights the key points from NICE Analyst Summit held in Peru on October 11-13, 2023. It discusses NICE's strategy and drivers of innovations as NICE continues to specialize in CX-based AI, leveraging its assets and e...
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8x8 poised for success with outcome-based innovations and customer-centric marketing focus
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Co-optition with Microsoft in Europe
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Contact Center Preferences in Europe
More results for Planned Research