Outsourcing Team
New Research
This IDC Market Perspective provides IDC's views, learnings, perspectives, and advice after attending NTT DATA's Analyst Day held January 17–18 in Plano, Texas. It encapsulates several sessions in which IDC heard from multiple speakers. The...
This IDC Perspective discusses artificial intelligence (AI) in IT operations and its ability to maximize the efficiency of the digital business. The transformative potential of AI and generative AI (GenAI) in IT operations and digital busin...
This IDC Survey Spotlight highlights results from the following question posed to 1,500 respondents and firms with 1,000+ employees across 5 countries, and several major industries, as part of IDC's 2023 Worldwide Managed Cloud View Survey:...
This IDC study provides a detailed view of IDC's taxonomy for the extraction market called managed cloud services (MCS) that incorporates IDC's five technology outsourcing services foundation markets and its relationship to the overall port...
This IDC Survey provides an overview of some of the U.S. results from IDC’s 2023 Worldwide Managed CloudView Survey of enterprises involving their use of managed cloud services. The U.S. portion of this study involved 400 respondents from U...
This IDC Market Perspective provides insight into buyer expectations of the benefits and challenges when utilizing managed SPs to support client use of a multicloud operating model, which involves deployment of the same process (e.g., DevOp...
This IDC Survey provides an overview of the worldwide results from IDC's 2023 Worldwide Managed Services Survey of enterprises involving enterprise expectations in using artificial intelligence (AI) with managed cloud services. This study i...
This IDC Survey Spotlight highlights results from the following question posed to 476 respondents from firms with 1,000+ employees across 5 countries, and several major industries, as part of IDC's 2023 Worldwide Managed Services Survey: "D...
This IDC Survey Spotlight highlights results from the following two questions posed to 476 respondents and firms with 1,000+ employees across 5 countries, and several major industries, as part of IDC's 2023 Worldwide Managed Services Survey...
This IDC Survey Spotlight highlights results from the following two questions posed to 476 respondents and firms with 1,000+ employees across 5 countries, and several major industries, as part of IDC's 2023 Worldwide Managed Services Survey...
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