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Outsourcing Team

Mark Schrutt

Strategic Advisor, Public Sector & Innovation Research

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Lisa Rowan

Research Vice President, HR, Talent, and Learning Strategies

Ali Zaidi

Research Director, IT Consulting and Systems Integration Services

Rebecca Segal

Group Vice President, Worldwide Services

New Research

This IDC Tech Buyer Presentation presents key findings from Lisa Rowan and Kyle Lagunas' latest research to offer a straightforward approach to adopting and deploying analytics within the HR function and beyond. As the scope of human capita...
This IDC Perspective illustrates what a digital-native enterprise looks like and can achieve when it has "digital" ingrained in the most important aspects of its culture and business. Digital transformation has progressed to where it is now...
This IDC study provides IDC's forecast and spending of the worldwide and U.S. managed IT services market for IoT for the 2017–2021 forecast period. "The managed IT services market for IoT is an emerging space that is opening market opportun...
This IDC Survey examines certain key trends in the Canadian public sector datacentre market. This document leverages data from IDC's annual survey on Canadian datacentres. The survey was in field during March 2017. This survey covers topics...
Worldwide Business Analytics Services Forecast, 2017–2021

Nov 2017 - Market Forecast - Doc # US43145317

by: Alison CloseAli Zaidi

This IDC study presents IDC's spending forecast and historical sizing for the worldwide business analytics services market by key IT service categories ranging from 2012 and extending through 2021. A range of forecast assumptions are factor...
This IDC Survey provides an overview of the results from a U.S. survey of enterprises involving their use of managed IoT services. The Survey involved 401 respondents from U.S. firms with 500+ employees. This Survey offers insight into how ...
This IDC study presents forecasts of spending (customer expenditures) for the offshore-based horizontal BPO services market for 2017–2021 that includes HR, finance and accounting, procurement, and customer care by four importing regions (Un...
This IDC Perspective highlights the most important takeaways from Oracle OpenWorld 2017, including discussion around new product releases and future product road maps, contrasted with several maturing Oracle service lines. Eric Newmark, pro...
This IDC Market Note provides an overview of robotic process automation (RPA) through the lens of professional and business process outsourcing services. It highlights key benefits to be derived from RPA and areas of consideration for imple...
This IDC study discusses worldwide services 2018 top 10 predictions."Given the impact digital transformation (DX) has on every aspect of the organization, enterprises recognize they do not possess the skills or resources to plan, implement,...