target audience: TECH SUPPLIER Publication date: Jun 2023 - Document type: Market Presentation - Doc Document number: # US50985523
IDC SaaSPath 2023 Vendor Ratings: Customer Satisfaction Direct from the Mind of the Buyer
This IDC Market Presentation provides application and professional services vendor ratings by 23 application areas from IDC's 2023 SaaSPath Survey.
The survey polled 2,875 organizations across 5 continents and 11 countries to collect information on SaaS adoption, the SaaS buyer's journey, and SaaS vendor preferences and ratings. This IDC Market Presentation covers application adoption and in-depth vendor ratings, spending trends, and advocacy scores for more than 300 software vendors and professional services providers.
The functional application markets covered include accounts payable; accounts receivable; configure, price, quote (CPQ); core HR; digital commerce; ALM/EAM; employee experience; ERP; facility management; field service management; finance; procurement; payroll; product information and experience management (PIM/PXM); product life-cycle management/computer-aided design (PLM/CAD); PSA; SCM; subscription management; talent acquisition, talent management; tax; travel and expense; and treasury and risk management.