Analyst Location

United States

Aly Pinder

Research Vice President, Worldwide Aftermarket Services Strategies




  • By: 

    • Aly Pinder Loading
    • Gaia Gallotti Loading
    • Lavanya Jindal Loading
    • Mary Wardley Loading
    This IDC Tech Buyer Presentation describes examples of key business function use cases specific to the customer service function within the IDC Generative AI Use Case Taxonomy research. IDC defines a use case as a business-funded initiative...
  • By: 

    • Aly Pinder Loading
    • Holly Muscolino Loading
    • Natalya Yezhkova Loading
    This IDC PlanScape is intended to explain the concept and importance of deriving experience value and the experience-orchestrated applications aiding IT buyers and executives along their journey to becoming a digital business. "The time for...
  • By: 

    • Bill Latshaw Loading
    • Leslie Hand Loading
    • Aly Pinder Loading
    • Brian Wood Loading
    This IDC Market Perspective describes the leading impressions of IDC analysts who participated in the Infosys Analyst Days event held in San Diego on September 14–15, 2023, where the company presented a breadth of topics meant to update ana...
More results   for Analyst Research
  • As-a-Service Business Models Depend on Customer Buy-In

    By:

    Aly Pinder Loading

    Topics:

    Software, Services

    Planned for CY2024 Q2 IDC Perspective Tech Buyer

  • Closed Loop Service Innovation Drives Customer Value

    By:

    • John Snow Loading
    • Aly Pinder Loading

    Topics:

    Software, Services

    Planned for CY2024 Q2 IDC Perspective Tech Buyer

  • Field Service Technician Empowerment: Quality Service Outcomes Drive Customer Value

    By:

    Aly Pinder Loading

    Topics:

    Software, Services

    Planned for CY2024 Q2 IDC Perspective Tech Buyer


More results   for Planned Research