target audience: TECH SUPPLIER  Publication date: Sep 2023 - Document type: Taxonomy - Doc  Document number: # US51177723

IDC's Worldwide Digital Transformation Use Case Taxonomy, 2023: Banking


  • Jerry Silva Loading
  • Marc DeCastro Loading
  • Aaron Press Loading
  • Tom Zink Loading
  • Maria Adele Di Comite Loading
  • Raymond Pucci Loading
  • Sean O'Malley
  • Michael Sek Pheng Yeo Loading


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This IDC study discusses how the banking industry is accelerating its recovery from, and overcoming of, the disruptions in 2020 through the digital mission of "accelerated banking." The taxonomy defines six strategic priorities to accomplish the industry's digital mission of accelerating the pace of transformation to get back to an environment of innovation. It defines separate programs that support each strategic priority. Under each program are a set of use cases, which are discretely funded efforts supporting a program objective.

"The disruption in 2020 put the banking industry on its heels, forcing it to focus on immediate resolution to weaknesses in resiliency and scalability," said Jerry Silva, vice president, IDC Financial Insights. "But as the industry comes back from a significant disruption, the focus is turning on the acceleration of transformation to quickly get back to an environment of innovation."


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