target audience: TECH BUYER Publication date: Oct 2019 - Document type: IDC FutureScape - Doc Document number: # US45587319
IDC FutureScape: Worldwide Connected Devices and Consumer DX 2020 Predictions
Table of Contents
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IDC FutureScape Figure
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Figure: IDC FutureScape: Worldwide Connected Devices and Consumer DX 2020 Top 10 Predictions
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Executive Summary
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IDC FutureScape Predictions
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Summary of External Drivers
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Predictions: Impact on Technology Buyers
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Prediction 1: In 2020, Despite Significant Interest and Investment in Cloud-Streamed Gaming Services, Less than 10 Million Gamers Will Pay to Access a Cloud-Streamed Game Through a Console, PC, or Mobile Device
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Associated Drivers
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IT Impact
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Guidance
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Prediction 2: By 2020, 10% of Service-Based Enterprise Organizations Will Have Deployed Ear-Worn Wearables for Field-Based Employees, Driving a 40% Increase in Efficiency Plus Increased Worker Safety
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Associated Drivers
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IT Impact
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Guidance
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Prediction 3: By the End of 2021, Despite Press Attention on Security and Privacy Issues, Annual Shipments of "Trust Sensitive" Smart Home Devices Will Be Nearly Double That of 2018 Shipment Levels
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Associated Drivers
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IT Impact
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Guidance
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Prediction 4: By 2022, 40% of Enterprise-Based Conference Calls Will Utilize PC-Based Artificial Intelligence to Drive a More Productive Experience
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Associated Drivers
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IT Impact
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Guidance
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Prediction 5: By 2023, 5% of Commercial Smartphones Will Offer Access to Satellite Voice Services, 10% Will Utilize Onboard AI to Better Utilize Scarce Radio Spectrum, and 25% Will Utilize a 5G Connection
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Associated Drivers
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IT Impact
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Guidance
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Prediction 6: By 2023, 40% of Health Insurance Plans Will Offer Incentives to Wearables Users That Comply with Daily Goals, and 10% of Consumers Will Provide This Data to Participate in Concierge Services
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Associated Drivers
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IT Impact
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Guidance
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Prediction 7: Products, Platforms, and Connectivity Standards That Have Yet to Ship Will Drive 20% of Commercial Notebook Shipments in 2023
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Associated Drivers
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IT Impact
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Guidance
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Prediction 8: By 2024, More than 60% of Luxury Hotels Worldwide Will Have Deployed a Customer-Facing Smart Assistant That Leverages AI to Drive a Better Customer Experience
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Associated Drivers
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IT Impact
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Guidance
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Prediction 9: By 2024, 70% of All Enterprise-Sized Discrete Manufacturing Organizations Will Utilize Augmented Reality to Capture, Preserve, and Present the Institutional Knowledge of Longtime Workers
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Associated Drivers
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IT Impact
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Guidance
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Prediction 10: By 2024, Nearly 20% of All Business Smartphone Deployments Will Come from Refurbished Stock, Driving up the Percentage of Companies Providing Phones to Employees While Keeping Costs Flat
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Associated Drivers
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IT Impact
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Guidance
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Advice for Technology Buyers
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External Drivers: Detail
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The Age of Innovation: Driving the Future Enterprise
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Accelerated Disruption: Navigating Business Challenges as Volatility Intensifies
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The Platform Economy: Competing at Hyperscale
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Sense, Compute, Act: Maximizing Data Value
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Intelligence Everywhere: AI's Opportunity and Implications
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Rising Customer Expectations: More Convenience, Customization, and Control
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The Future of Work: Agile, Augmented, Borderless, and Reconfigurable
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Learn More
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Related Research
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