Outsourcing Team
New Research
This IDC Pivot Table banner book includes data for IDC's Services Path 2023 program for the eight business-oriented service categories of business consulting services; customer care business process services; customer experience services (b...
This IDC Pivot Table banner book includes data for IDC's Services Path 2023 program for the eight technology-oriented service categories, including application testing/digital assurance/quality engineering services, customer experience serv...
This IDC Pivot Table banner book includes data for IDC's Services Path 2023 program, which provides comprehensive data and guidance on the mind and journey of services buyers. The 14 markets cover professional services and outsourcing, mana...
This IDC Perspective discusses Tata Consultancy Services' (TCS') 2023 Analyst Day, which covered topics ranging from new applications of generative AI to the firm's strategic partnerships and growth plans. This event showcased the wide rang...
This IDC Market Perspective discusses the worldwide managed cloud services deal penetration for the IT outsourcing (ITO) services market for the 2018–2022 period."The combination of managed service providers needing to support more complex ...
This IDC Pivot Table presents IDC's Managed CloudView banner tables. IDC's Managed CloudView consists of a series of documents that cover companies on their views and usage of managed cloud services involving public, private, and hybrid env...
This IDC Survey Spotlight highlights results from the following two questions posed to 734 respondents and firms with 1,000+ employees across 5 countries, and several major industries, as part of IDC's 2022 Worldwide Managed Services Survey...
This IDC Market Analysis Perspective provides a general overview of buyer needs and provider requirements for the outsourcing markets involving IT outsourcing (datacenter outsourcing) and network and endpoint outsourcing services (NEOS), as...
This IDC Survey Spotlight highlights results from the following question posed to 734 respondents and firms with 1,000+ employees across 5 countries and several major industries as part of IDC's 2022 Worldwide Managed Services Survey: " Ple...
This IDC Market Perspective provides IDC's views, learnings, perspectives, and advice after attending Unisys' Analyst and Advisor Summit held on June 14, 2023, in New York City, and listening to a wide array of speakers ranging from Unisys'...
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