By using this site, you agree to the IDC Privacy Policy

Douglas Hayward

Associate Vice President

Douglas Hayward is an Associate Vice President based in IDC’s office in London, England. Douglas leads IDC's research on cloud ERP professional services ecosystems. In Europe, he leads a team that researches IT infrastructure as a service (IaaS), platform as a service (PaaS) and software as a service (SaaS) in the region. His personal research focus is on the evolving services ecosystems around next-generation enterprise applications.


Douglas has more than 13 years’ experience researching the ICT industry and has led numerous consulting and research projects for major clients, and has presented at conferences and client events. He rejoined IDC in January 2016, after working for a major global services organization, Accenture, in its global Growth & Strategy unit. Douglas also has more than 10 years’ experience covering the ICT industry as a writer, including editing Computing newspaper in the UK and writing about ICT regularly for The Financial Times and Upside. His first role was as a management trainee at the Greater London Council, where (among other things) he wrote programs in ADABAS Natural.


  • B.S. in Economics with Social Policy from London School of Economics and Political Science
  • APM Project Fundamentals (IPMA)
  • Certificate in Business French from the Catholic Institute in Paris
  • Certificate in Phonetics from the University of Paris – Sorbonne
Accenture's acquisition of U.K.-based Oracle SaaS implementer Certus Solutions is a good move. Certus is a well-regarded local boutique that will strengthen Accenture's U.K. business in a hot technology area. Expect to see a continued flow ...
HPE's Pointnext unit has bought RedPixie, a U.K.-based provider of cloud consulting, application development and migration services, which specializes in the Microsoft Azure environment. RedPixie will be folded into HPE's Pointnext division...
More results
This IDC study offers advice to chief information officers (CIOs) and other business executives based on best practices end users should employ when implementing enterprise SaaS and cloud-enabled software. It also includes considerations fo...
This IDC Presentation was delivered in April and May 2018 to organizations subscribed to IDC's European IT Services research programs. It comments on major events in 1Q18 that made an impact on the European IT services market, including clo...
More results