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Douglas Hayward

Associate Vice President

Douglas Hayward is an Associate Vice President based in IDC’s office in London, England. Douglas leads IDC's research on cloud ERP professional services ecosystems. In Europe, he leads a team that researches IT infrastructure as a service (IaaS), platform as a service (PaaS) and software as a service (SaaS) in the region. His personal research focus is on the evolving services ecosystems around next-generation enterprise applications.


Douglas has more than 13 years’ experience researching the ICT industry and has led numerous consulting and research projects for major clients, and has presented at conferences and client events. He rejoined IDC in January 2016, after working for a major global services organization, Accenture, in its global Growth & Strategy unit. Douglas also has more than 10 years’ experience covering the ICT industry as a writer, including editing Computing newspaper in the UK and writing about ICT regularly for The Financial Times and Upside. His first role was as a management trainee at the Greater London Council, where (among other things) he wrote programs in ADABAS Natural.


  • B.S. in Economics with Social Policy from London School of Economics and Political Science
  • APM Project Fundamentals (IPMA)
  • Certificate in Business French from the Catholic Institute in Paris
  • Certificate in Phonetics from the University of Paris – Sorbonne
HPE has announced plans to acquire Boston-based born-in-the-cloud services player Cloud Technology Partners (CTP) for an undisclosed sum, with the aim of bolstering its cloud-centric consulting and managed services capabilities. CTP is a se...
Cloud managed services provider Cloudreach is turning its attention more to the application layer, with two acquisitions in August 2017 that strengthen its story in application services.
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TCS grew total revenues by about 7% in dollar terms during calendar year 2017 to just under $18.6 billion. With growth of 40% in calendar 4Q17, digital was an important engine of growth for TCS, which signed its first $50 million digital tr...
This IDC Perspective discusses the concept of edge computing and puts it into context with IoT adoption in European enterprises. It briefly summarizes the benefits and scenarios in which edge computing is taking center stage, and it provide...
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