Douglas Hayward

Research Director, Worldwide Digital Strategy and Agency Services

This IDC Market Presentation presents a discussion by IDC's services analysts on a look back on 2021 and look ahead to 2022, as the continuing presence of COVID-19, the war for talent, and inflation create continued uncertainty on a global ...
This IDC Market Note analyzes the decisions at IBM: IBM Consulting is the new brand for Global Business Services unit, following the spin-off of Global Technology Services as Kyndryl. The new name reflects a stronger focus on the applicatio...
This IDC study provides IDC's top 10 predictions for worldwide services for 2022 and beyond."Organizations' partnerships with services firms are expected to grow as the war for talent combined with the need to achieve higher levels of digit...
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Analyst Location

United States


Digital transformation