By using this site, you agree to the IDC Privacy Policy

Robert Palmer

Research Vice President, Imaging, Printing, and Document Solutions

Robert Palmer is Research Vice President with IDC's Imaging, Printing and Document Solutions team. He is responsible for written research, forecasts, and analysis in multiple practice areas covering managed print services, document solutions, business workflow automation and optimization, and hard copy transformation. Mr. Palmer's research also includes a particular emphasis on the office imaging channel and transformational strategies and technologies impacting the future of the office imaging market.



Mr. Palmer has more than 25 years of experience in product management, strategic planning, market research and analysis, and forecast development within the document imaging industry. Prior to joining IDC, Mr. Palmer served as Chief Analyst for BPO Research. Previously, he led the Digital Peripherals Solutions practice for InfoTrends, where he was responsible for all written research, trend analysis, and forecast development for office imaging hardware and services. He has performed extensive work in end-user and channel perceptions to inform and shape business plans, while providing strategic advice on product planning, competitive analysis, and market intelligence.




  • Frequent speaker, presenter, and moderator at client events and industry conferences as well as providing analysis for multiple media outlets including The Imaging Channel, Office Technology, and Wall Street Journal
  • Actively involved in industry initiatives and educational committees
  • Board Member, Managed Print Services Association (MPSA)
HP Inc. announced strong quarterly results for FY 1Q18, showing positive revenue growth for a fourth consecutive quarter. Demonstrating growth across all regions and business categories, total revenue increased 14% to $14.5 billion, compare...
Xerox Staying the Course Despite Headwinds

Feb 2017 - IDC Link - Doc # lcUS42271317

by: Holly MuscolinoRobert Palmer

On January 31, 2017, Xerox announced its 4Q16 and full year financial results, its first quarterly report as the "new" post-separation Xerox. New CEO Jeff Jacobson reiterated much of the strategy laid out during Xerox's financial analyst da...
More results
This IDC study provides the worldwide market forecast for business workflow automation and optimization from 2018 to 2022."In 2017, the worldwide business workflow automation and optimization market continued to grow, fueled by digital tran...
This IDC Perspective looks at how an animation production studio partnered with HP Inc. to automate and standardize print security; assess, identify, and close any security vulnerabilities within the print and document infrastructure; and p...
More results