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Keith Kmetz

Program Vice President, Imaging, Printing & Document Solutions

Keith Kmetz is the Program Vice President of IDC's Imaging, Printing & Document Solutions programs. He is responsible for all written research in these areas, including analysis on the printer, multifunction peripheral (MFP) and 3D printing markets as well as related transformational hardcopy software/services developments.  Based on his 20+ year experience at IDC, Kmetz's research coverage has spanned a wide variety of significant print industry topics with an emphasis on both forecast and survey analysis; vertical market opportunities; and client go-to-market strategies.



Previously, Kmetz joined IDC in 1995 with a 10+ year background in IT marketing and market research.  His past work experience includes product and marketing roles within the printer vendor and channel communities.  Additionally, Mr. Kmetz was a printer analyst at BIS Strategic Decisions.



  • MBA in Marketing from Babson College
  • B.A. in Behavioral Sciences from Concordia College
  • Frequent speaker, presenter and moderator at industry conferences and client events
  • Recognized for a number of IDC Excellence Awards for Business Development, Product Quality and Consulting Achievement


On August 23, 2017, HP Inc. announced strong earnings results for its FY 3Q17. The company increased its revenue from the previous year by 10% (11% in constant currency) to $13.1 billion. Operating profits fell 14.5% to $955 million, as ope...
KYOCERA Document Solutions is significantly boosting its enterprise content management (ECM) and document workflow services portfolio and capabilities with its acquisition of DataBank IMX. DataBank is a leading reseller of Hyland Software s...
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This IDC Web Conference presents a discussion by IDC's Keith Kmetz, Robert Palmer, and Mick Heys on the key predictions that will impact the market for imaging, printing, and document solutions over the next one to three years. Senior IT le...
This IDC Market Note analyzes Xerox's 3Q17 earnings announcement made on October 26, 2017.
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