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Roberta Bigliani

Vice President, IDC Energy Insights, IDC Government Insights and IDC Health Insights

Roberta Bigliani is vice president for IDC Energy Insights, IDC Government Insights and IDC Health Insights in EMEA. In her role she provides strategic directions for these groups and advise both vendors and end-user clients.  She joined IDC Energy Insights team in 2007, and is now responsible for research-based advisory and consulting services for energy, government and health industries.  Her main areas of expertise includes business and IT issues relevant to the utilities and oil and gas companies, as well as digital transformation, customer experience, Big Data and Analytics, Internet of Things, IT and Operational Technologies integration.  

She is based at the IDC Italy office in Milan.

BACKGROUND

Roberta Bigliani has over 25 years of experience in the utilities and oil and gas industries.

Prior to joining IDC Energy Insights, she worked for 15 years at Accenture where she led consulting projects for all major Italian utilities and oil & gas companies. Over the last four years there, she joined Accenture's Integrated Marketing Practice where she was responsible for utilities at the European level and for generation and energy markets at the global level.

EDUCATION/INDUSTRY ACCOMPLISHMENTS

  • 1991 — Graduated Summa cum Laude in business administration and economics at Bocconi University, Milano, Italy
  • In 2008, Bigliani joined the European Commission DG Information and Society consultation group on smart grids
  • In 2009, on behalf of the European Commission, DG Enterprise & Industry, she led a specific project on ICT in the European utilities industry.
  • Frequent speaker, presenter and moderator at industry conferences as well as quoted analyst in media.
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This IDC Energy Insights Perspective analyzes worldwide smart customer operations in the energy sector and outlines major customer care, billing, and analytics contracts; customer engagement, smart metering, emobility developments; and smar...
IDC FutureScape: Worldwide Oil and Gas 2018 Predictions

Oct 2017 - IDC FutureScape - Doc # US43142417

by: Chris NivenKevin Prouty,  Sparshy Rajeev Saxena,  Emilie DittonRoberta Bigliani,  Oliver Schaller,  Nigel Wallis

This IDC Energy Insights study presents the IDC Energy Insights analyst team's outlook for 2018, and the 24-months-and-beyond planning horizon, through the lens of the 10 predictions that make up, in IDC Energy Insights' view, the framework...
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