Ornella Urso
Fujitsu's voluntary public takeover bid for the acquisition of GK Software is a major step in the overall company's Uvance strategy to accelerate the company's digital transformation offerings worldwide. GK Software brings to the proposed t...
This IDC Perspective explores how alternative approaches to retail value chain management and process organization can positively affect customer experience, referencing key use cases and indicating how an appropriate back-end platform desi...
This IDC MarketScape assesses enterprise service providers in serving the needs of retail companies worldwide across industry segments (food and nonfood retail). It assesses service providers' capabilities in designing and managing organiza...
This IDC Market Presentation provides an overview of the current and prospective applications of Web 3 and generative AI in the retail industry, identifying retailers' and customers' expectations, adjacent technologies adoption, as well as ...
Customer Experience - A case study
How Big is Omnichannel among Retail Business Models?
IDC Futurescape: Worldwide Top 10 Retail Predictions 2023
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