Analyst Location

Italy



Regions

Ornella Urso

Research Manager, IDC Retail Insights




  • By: 

    • Filippo Battaini Loading
    • Jordan K. Speer Loading
    • Anne Paris Loading
    • Leslie Hand Loading
    • Margot Juros Loading
    • Dorothy Creamer Loading
    • Ananda Chakravarty Loading
    • Ornella Urso Loading
    This IDC Perspective discusses the National Retail Federation's (NRF's) Big Show and Expo 2024, emphasizing the significant role of technology in digitizing and automating retail business to keep pace with consumers' omni-channel shopping n...
  • By: 

    • Michelle Morgan Loading
    • Heather Hershey Loading
    • Alan Webber Loading
    • Ornella Urso Loading
    This IDC Tech Buyer Presentation describes examples of key business function use cases specific to the sales function within the IDC Generative AI Use Case Taxonomy research. IDC defines a use case as a business-funded initiative enabled by...
  • By: 

    • Ornella Urso Loading
    • Sofia Poggi Loading
    This IDC Tech Buyer Presentation offers a comprehensive overview of the retail customer experience (CX) landscape as of 2024. It identifies key business priorities and challenges, encompassing both external market dynamics and internal orga...
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IDC Retail Insights