Ornella Urso
This IDC PlanScape focuses on the relevance of an omni-channel payment platform as a relevant tool for retailers to meet consumers' channel-transparency expectations and as a powerful source of relevant data to help and support the retailer...
This IDC Tech Buyer Presentation provides an overview on the growing importance of security in omni-channel retail customer experience (CX). Key findings — sourced from IDC's 2022 Global Retail Operating Models Survey and 2021 Global Retail...
This IDC Web Conference presents a discussion of IDC's 2023 predictions for the global retail industry. Amid myriad sources of disruption, retailers are steadfastly reimagining business models, business processes, and the technology that wi...
AWS ReInventing itself at Re:Invent: Accelerating the Business-Value based strategy
Customer Experience - A case study
IDC Futurescape: Worldwide Top 10 Retail Predictions 2023
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