Filippo Battaini
本IDC研究报告介绍了零售商在采用新流程、新技术支持企业变革过程中要对哪些关键领域进行数字化转型。本研究探讨了要实施的战略、方案和场景，重点介绍从当前流程转向数字化流程将获得哪些好处以及需要哪些技术。零售商正在加快数字化步伐，以提高运营效率，改进客户体验，应对新数字时代的挑战。韧性、无接触、自动化和可持续业务运营等新战略将推动所有打算保持竞争优势的零售商增加数字投资。IDC Retail Insights副总裁LeslieHand表示："零售商在利用暗藏数据流和AI创造多层次...
This IDC Market Presentation provides the IDC Retail Market Trends 2023 Worldwide Report, which examines the main drivers affecting the industry and identifies customer experience redefined, connected store operations, smart omni-inventory,...
This IDC Perspective explores how alternative approaches to retail value chain management and process organization can positively affect customer experience, referencing key use cases and indicating how an appropriate back-end platform desi...
IDC Market Glance: Commerce
IDC MarketGlance: Retail Immersive Customer Experience, 2Q23
IDC Taxonomy: Worldwide Retail DX Taxonomy, Q3 2023 Update
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