Khoros Rolls a Plethora of Features to Build a Digital-First Engagement Platform
Nov 2020 | IDC Link | Doc # lcUS47025020
By: Wayne Kurtzman Research Director, Social and Collaboration, David Wallace Research Director, Customer Intelligence and Analytics, Mary Wardley Program Vice President, Customer Care and CRM
Khoros, the platform built from the merger of Lithium communities and Spredfast social media management and marketing, announced an array of new and useful features in its autumn 2020 release. These are designed to help brands improve human...